Fragrance Outlet Reviews | Read Customer Reviews of fragranceoutlet.com

Fragrance OutletReviews of fragranceoutlet.com

4.616,738 reviews
Cosmetics & Makeup
2650 SW 145th Ave, Miramar, Florida

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Fragrance Outlet

About Fragrance Outlet

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.

Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: fragranceoutlet.com
Website: fragranceoutlet.com
Category: Cosmetics & Makeup
Location: Miramar, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 7% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Fragrance Outlet reviews

16,738 approved reviews, newest moderated first

Joseph C.
Mar 14, 2025
Fantastic Service
Both workers (a woman and a man) were very helpful and went beyond the call of duty to help me get information about the production date of a specific cologne.
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Cris
Mar 14, 2025
Agradecido
Muy amable el servicio 👍👍👍
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Valued C.
Mar 14, 2025
The price
The store has a Nice vibe
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Alibelis Rodriguez V.
Mar 13, 2025
Extremely nice workers
Extremely nice workers, very kind and patient.
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Farhad
Mar 13, 2025
Frustrating return policy and rude, unwelcome behavior during the return process.
Very rude behavior during my return visit. I went in to return a fragrance set consisting of about 7 items, and the salesperson was extremely rude. At the time of purchase, no one informed me that the store has a no-refund policy and only offers exchanges or store credit. When I came in to return the items, the salesperson was not only unhelpful but also rushed me and made me feel pressured to make a quick decision and leave. I purchased these items for a trip that has now been canceled, and the total amount was around $620. What am I supposed to do with store credit for that amount? It’s a frustrating and outdated policy, especially in this day and age.
Response from Fragrance OutletMar 14, 2025
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
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Spencer F.
Mar 13, 2025
Fragrant experience
The service attendant was knowledgeable and helped me to choose fragrances. I got the best.
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Diane E.
Mar 13, 2025
staff was knowledgeable about products.
staff was knowledgeable about products.
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Sherry N.
Mar 13, 2025
It’s was was easy to order and quick…
It’s was was easy to order and quick delivery
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