Valued C.
Great customer service.
Great customer service.

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Valued C.
Great customer service.
New C.
I was looking for a new mens sent as I usually use sauvage elixir but wanted something a bit different and the female who assisted me knew exactly what kinda fragrance I was looking for! I settle for a new brand and I absolutely love it!
Jackie C.
The customer service received was excellent, and insightful. It was as if I started a sentence about what I wanted, he could finish it along with the fragrance highlighted in my words. What an awesome experience! Thank you☺️💗✨
Valued C.
My experience at this store was awesome. The employees there made my day when buying perfume for my mom on Mother’s Day. Also had my sister and little brother there and we all were joking around for a little bit. 10/10 would recommend Gurnee Mills
J.J. C.
Although I don’t remember the associate who waited on me, she was very knowledgeable patient and kind. She offered me the promotional gifts I was entitled to that I was unaware of. I stopped in to replenish my supply of my favorite fragrance. I was looking for my favorite associate Burt but he was not working. The associate that helped me, however, was more than accommodating.
Valued C.
Absolutely outstanding! From start to finish, my experience exceeded all expectations. The quality was top-notch, the attention to detail was impressive, and the customer service was genuinely helpful and responsive. It’s clear that they truly care about their customers and take pride in what they do. I wouldn’t hesitate to recommend this to anyone looking for something reliable and high-quality. Will definitely be coming back!
Marcella R.
I love all of Burberry fragrances the new one I tried ours is wonderful. But I was really surprised when I tried London by Burberry it smells so good. Got to say I love all of them 😍❤️ and so does my husband 💋🌹❤️
Valued C.
Excellent great