Fragrance Outlet Reviews | Read Customer Reviews of fragranceoutlet.com

Fragrance OutletReviews of fragranceoutlet.com

4.616,738 reviews
Cosmetics & Makeup
2650 SW 145th Ave, Miramar, Florida

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Fragrance Outlet

About Fragrance Outlet

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.

Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: fragranceoutlet.com
Website: fragranceoutlet.com
Category: Cosmetics & Makeup
Location: Miramar, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 7% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Fragrance Outlet reviews

16,738 approved reviews, newest moderated first

Diamond
May 19, 2025
They had a lot to choose from and our…
They had a lot to choose from and our associate was very knowledgeable.
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Bianca Sanchez’s T.
May 19, 2025
Disappointed in customer service
Item was not delivered to correct address even though I put the right address . Contacted FedEx but they said sender had to start a claim . When I called no answer . I emailed them and they asked for us to ask around in the area . So did not receive . This was a Mother’s Day gift . Fail .
Response from Fragrance OutletMay 20, 2025
Hi! We are sorry to hear this happened to you. Please contact us at [email protected] or at 1-888-919-6613 to further assist you. We are available 9am-5pm EST. Thank You Fragrance Outlet Customer Service
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Valued C.
May 19, 2025
Great customer service
Great customer service
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customer
May 19, 2025
The sales woman was very helpful and…
The sales woman was very helpful and warm and polite
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Valued C.
May 19, 2025
Easy and friendly service
Easy and friendly service
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Valued C.
May 19, 2025
I can't remember the name of the kid…
I can't remember the name of the kid who helped me but it was at the Tanger Outlets in Sunbury OH, the kid was exceptionally great! His customer service was brilliant!! Gave different samples to smell wrote the name on the sample paper of the name if the colognes he gave me to smell!! Kuddos to him for being a grateful customer service representative.
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Jennifer B.
May 19, 2025
Great knowledgeable service
The ladies assisting my son were so knowledgeable. They understood that he wanted his scent to linger long after he has left and long before he actually walks in the room. I appreciate them spending at least 40 or so minutes with Him making sure he had his summer scent by.
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Valued C.
May 19, 2025
Staff is always helpful and friendly
Staff is always helpful and friendly. Came in looking something specific but they no longer sold it. Spent time showing popular scents until I found a couple that I liked. Wore one of the scents to work the next day and received all kinds of compliments.
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