Danie
I like the store attendant
I like the store attendant, very professional. I also loved the promos they were running.

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Danie
I like the store attendant, very professional. I also loved the promos they were running.
Katie F.
I walked in knowing I was buying perfume, when I saw the buy 1 get 1 for 50% off I knew I was buying 2. Someone came over to help me, but walked away mid smelling for someone he thought was a for sure sale. I almost walked out because to me that’s really rude especially when I was an actual for sure sale. Had it not been for me really wanting that perfume I would have left. He was better when I started talking price and stuff but that shouldn’t be why they were attentive. Then I qualified for the managers special and he wouldn’t listen that I wasn’t interested in men’s cologne and kept trying to sell it. I had to say no thank you then finally look dude I have no one in my life that is a man to give it to I’m not interested. I shouldn’t have to explain that my dad died, my grandpa died, and that I’m single. No is no, move on.
Response from Fragrance OutletOct 8, 2026
Thank you for your feedback. We’re sorry to hear about your experience, as it does not reflect the level of care and respect we aim to provide. We’re addressing this with our team and will work to improve customer service and ensure our customers’ boundaries are respected. Fragrance Outlet Customer Service Team
MIGUEL V.
My vendor was absolutely great, very patient with me
Edward S.
Nice staff very helpful
Nekisha B.
It was my fault too I should’ve looked I asked for Marc Jacob Perfect Perfume didn’t realize she gave me the lotion
Response from Fragrance OutletOct 8, 2026
Thank you for sharing your experience. We are sorry about the mix-up between the fragrance and body lotion. We will review our order fulfillment procedures to ensure accurate items are provided. Fragrance Outlet Customer Service Team
Tamekia B.
I received great customer service from the sales representative and she was able help me find the correct perfume and to shipped it to my family member.
Ricardo K.
La persona nos quiso cobrar de una manera que era más cara y después no quiso hacer el regreso y no tienen exhibido que no hay devoluciones
Response from Fragrance OutletOct 8, 2026
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your concerns regarding the pricing and refund process. We take this feedback seriously and will work with our team to improve communication and ensure our policies are clearly explained. We appreciate you bringing this to our attention. Fragrance Outlet Customer Service Team
Lesli
La atencion que me dieron