Ann S.
The gentleman that helped me was…
The gentleman that helped me was patient and give me some good suggestions.And I left with some great products.

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Ann S.
The gentleman that helped me was patient and give me some good suggestions.And I left with some great products.
Robert Body J.
The Cousmer service was good and great showmanship.
Valued C.
Their fragrances are not original, and the person who helped me said that the fragrances were original.
Response from Fragrance OutletNov 14, 2025
Hello, Thank you for taking the time to leave a review! We would like to apologize that you are not 100% satisfied with your purchase. Your satisfaction is our top priority. We would like to assure you that we only sell guaranteed 100% authentic merchandise purchased directly from either the manufacturer or purchased from one of their world-wide reputable distributors. We have been in business for over 25 years and our reputation is very important to us. Please feel free to contact us at [email protected] if you have any further questions or concerns. Thank you, Fragrance Outlet Team
Valued CustomerJanice J.
You sold me a sample bottle of Jimmy Chew fragrance. I paid over a $100.00 for the fragrance.
Response from Fragrance OutletNov 14, 2025
We are sorry to hear that you are not 100% satisfied with your purchase. Please contact us at [email protected] or at 1-888-919-6613 to further assist you. We are available 9am-5pm EST. Thank You Fragrance Outlet Customer Service
Valued Customer B.
The lady who helped me was knowledgeable and very accommodating.
Valued C.
Everyone that works in the Altoona, IA location is so helpful and knowledgeable. They always turn me on to something new!
Nakeisha F.
The fragrance outlet is absolutely amazing! I was thrilled to snag their 3 perfumes for $99 deal, and let me just say—it was totally worth it. Each scent was unique and smelled incredible, exceeding all my expectations. It’s hard to find such great quality at such an affordable price, so you can bet I’ll be making another trip back soon to explore more of their collection.
Valued C.
My grandson wanted something fruity and tre assistant was able to find a fragrance he liked. I also wanted a fragrance from Versace and the assistant guided me to a fragrance liked even more.