Jordan
Great customer service and found what…
Great customer service and found what we needed!

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Jordan
Great customer service and found what we needed!
Tonya
The person was very pushy and kind of rude once I didn't want to do her deal definitely won't be back prices are out rages too the same thing I got I could have gone to Walmart and.bought for half the cost
Response from Fragrance OutletDec 4, 2025
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better. Fragrance Outlet Team
Michael
always great buying from them they have many options inperson and even more online
Shannon
Friendly to all customers. And helped immediately with helping choose new scents
Valued C.
Staff remember me.
Valued C.
Too expensive. No deal Black Friday biggest shopping day of year
Response from Fragrance OutletDec 4, 2025
We appreciate you taking the time to leave us a review! Our products are priced competitively for the market in which they are sold. Taking advantage of our current promotion of Buy 1, Get 1 50% off, is how our customers can really see a value. We also stand by all of our products and can guarantee authenticity and quality of our products. We hope you'll give us another chance as your fragrance retailer! Thank you, Fragrance Outlet Team
zhnawasreh
The lady at the shop was extremely helpful and really knew her fragrances. She asked me about my favorite cologne and showed me a range of options that matched my style perfectly. She was right about everyone she recommended, and I ended up picking two. The only downside is that I can’t remember the lady's name.
Valued C.
Excellent customer service, love the products