Ray R.
Our sales person was very nice.
Our sales perzsone was very knowledgeable and showed great patience,

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Ray R.
Our sales perzsone was very knowledgeable and showed great patience,
Valued C.
The service person who attended to me (Nylah) was neither friendly nor professional. She had a mean expression and no smile on her face. I would never want to be attended by her.
Response from Fragrance OutletDec 4, 2025
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better. Fragrance Outlet Team
Elijah
It was great!!!
Valued C.
EVERYTHING WAS GREAT. WAITING A LITTLE DUE TO CHRISMAS RUSH BUT I KNEW THAT WOULD HAPPEN, LOL. A REP CAME RIGHT OVER ONCE SHE FREED UP & ASKED IF WE NEEDED HELP AND SHE WAS ABLE TO GET US WHAT WE NEEDED. WE WERE IN AND OUT PREETY FAST AND VERY HAPPY. THANK YOU
Valued C.
Greeted. Assisted. Suggested sale.
Valued C.
Our sales lady was very sweet and patient with us as we tried all different scents.
Yeye
The purchase wasn't for me but ok I guess
customer
I was able to find what I needed easily on the website. Shipping time was fast and communication regarding my order kept me in the loop.