Fragrance OutletReviews of fragranceoutlet.com

So easy to do business with! Order arrived so quick! Very pleased with Fragrance Outlet 😊

Amazing staff. Very helpful. Enjoyed my experience. This is my spot

It was good came with samples and money off our next order

It smells amazing

The young lady who waited on my was kind, patient and knowledgeable.

I had a very disappointing experience with this store. I went in knowing exactly what I wanted, but ended up spending nearly an hour being pressured to try other scents. I’ve never encountered a situation where a store charges extra just to include the fragrance box, which I found extremely surprising. Additionally, when I checked out, I was told there was a 30-day return window *if* the product was in full packaging yet the associate failed to mention the **no returns** policy that was printed on the receipt. This was only brought to my attention when I attempted to return the item, which made me feel misled. I don’t typically write reviews, but the overly pushy sales tactics combined with unclear policies were frustrating. After comparing prices online, I also discovered the same item is sold for nearly half the price at major retailers, and it includes the box at no additional cost. Overall, the experience felt deceptive, and I left feeling taken advantage of. 0/10

Overpriced and couldn't return anything.I tried returning it an hour later,and they told me I couldn't.Terrible place.

My friend and I went back to exchange a perfume, but we had only realized it was the wrong one once we got home. When we returned the next day, they immediately assumed she had used it, and refused the exchange just because the box had been opened. On top of that, the day we purchased the perfume, my friend had already dealt with poor service from the sales associate, Alexandria, who was rude and impatient. When we came back to return it, she barely acknowledged us and looked at us with mockery. She didn’t make the slightest effort to help with the very product she sold. Long story short: we’re never coming back.