Jody H.
The lady who helped us did an amazing…
The lady who helped us did an amazing job!

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Jody H.
The lady who helped us did an amazing job!
Valued C.
I purchased a few hundred dollars while there. As did my sister.
Joseph W.
Fragrance outlet has always my go to online store because of, not only the obvious convenience, but the prices!! My recent orders are Christmas gifts, I will definitely let them know where I got it from.
Patricia
Great customer service.
KARL
The lady that took care of us was amazing. We were very indecisive but she was very patient. She was very knowledgeable as well. She did a great job with implementing the deals and discounts. Almost too good.
Tiesean C.
The women that helped me knew a lot about every fragrance in the store. She took the time to help me out with trying new products.
PAMELA S.
Friendly and so helpful. Thank You!!
Valued C.
Ordered 2 gifts for my grandson and I for Christmas. Found out my order had been canceled and a refund sent back to me with no notice. Still no refund or package.
Response from Fragrance OutletDec 24, 2025
Hi! We are sorry to hear this happened to you. Please contact us at [email protected] or at 1-888-919-6613 to further assist you. We are available 9am-5pm EST. Thank You Fragrance Outlet Customer Service