Valued C.
This place has Amazing customer service!
This place has Amazing customer service!

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Valued C.
This place has Amazing customer service!
Roy K.
Very friendly ssles associate
Valued C.
Got home and opened a brand new bottle. Quite expensive. And it just broke right when I sprayed it for the first time.
Response from Fragrance OutletDec 24, 2025
Hi! We are sorry to hear this happened to you. Please contact us at [email protected] or at 1-888-919-6613 to further assist you. We are available 9am-5pm EST. Thank You Fragrance Outlet Customer Service
Veronica H.
Packaged nicely and received in a timely way. Thank you
Darryl G.
Always a go to for deals and exceptional customer service!
Valued C.
The young lady was a big help and very courteous.
Eyezayuhs Isaias G.
Great sales rep. Very helpful and patient
Valued C.
She was so polite and sweet