Ant B.
Great service,good deals
Great service,good deals

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Ant B.
Great service,good deals
Kay
The young man that was helping my friend & I it was amazing. He was warm & welcoming, clearly had knowledge of each perfume we were inquiring about. The man made recommendations that I fell in love with. He is the reason I will continue shopping at fragrance outlet!!
Valued C.
The manager at this location is so amazing! She’s very kind and genuine, you can feel her passion for what she did and the warmth through conversation. Her staff follows the same footsteps, my visit was great. Will definitely be back!
Valued C.
Customer service is terrible... I shop here often and it's always terrible. I dont feel like a valuable customer.
Response from Fragrance OutletFeb 16, 2026
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better. Fragrance Outlet Team
Angela
Customer service was top tier
Anthony S.
Ladies that work there are so professional
Valued C.
The girl working there was super nice and helped me get a great deal in men’s cologne
Valued C.
Good customer service