Valued C.
Bobbie Jo is the best
Bobbie Jo is the best. Amazing experience. Love it. I will be back soon

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Valued C.
Bobbie Jo is the best. Amazing experience. Love it. I will be back soon
Michelle E.
Shama in Livermore outlet is the best.. she’s very approachable. Helped me with all the scent I like and give the best. Give her a raise 😊🙏🏽♥️ thankyou shama I will see you again next month .
Valued C.
I walked in excited to explore the Montblanc collection, but the experience was incredibly disheartening. The staff was dismissive from the jump, rushing me through the shop as if I were an inconvenience rather than a customer.
Response from Fragrance OutletMar 23, 2026
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better. Fragrance Outlet Team
Ann A.
Justin’s customers service was outstanding
DR
Great products and Great Service
Valued C.
The young gentleman that waited on us was so nice. He was patient and offered us many choices
Ashley L.
Visit was great. So many perfume options. And the service was great.
Shontavia
She was sweet and helpful. Good customer service I will be shopping there for all my fragrances. Thank you 😊