Valued Customerroy M.
The host was very knowledgeable
The host was very knowledgeable

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Valued Customerroy M.
The host was very knowledgeable
Janet
Employee friendly
Bob S.
I paid extra for expedited shipping and did not receive my order yet.
Response from Fragrance OutletJun 18, 2026
Please note that 2-day express shipping applies to business days only and does not include weekends or holidays. In addition, according to our shipping policy, all 2-day express orders must be placed before 2:00 PM EST in order to ship the same business day. Orders received after the 2:00 PM EST cutoff time are processed and shipped on the following business day. Your order was received on May 26 after our 2:00 PM EST cutoff time. As a result, the order was shipped the next business day. Your order was still delivered within the promised delivery period. If you need any more assistance please contact us at [email protected]. Fragrance Outlet Customer Service Team
Valued C.
The staff are awesome and very helpful and patient!
L.L
I highly recommend this location. I was assisted by a lovely sales rep named Dianna. Anyways, she was so helpful. She listened to my likes and dislikes. We joked and she even stated I should work there due to my recognition of notes. I enjoyed trying new scents and the recommendations she offered. The sales associate was knowledgeable and I would highly recommend her. My experience was a 10/10.
L. C.
The service was great! The staff was very friendly and courteous! My bad experience is with the products purchased, as they did not meet expectations, the fragances faded away too quickly and one parfum did not smell like it normally does.
Response from Fragrance OutletJun 18, 2026
We are sorry to hear that you are not 100% satisfied with your items. Please contact us at [email protected] to further assist you. Fragrance Outlet Customer Service Team
Diego
They chose the fragrance based on the type of scent I recommended like fresh, and they knew so many fragrances that we would like. I found a fragrance that is my new favorite. Very good experience.
Todd I.
Great and friendly service loved the help the gave me