Masonic M.
Great experience
Great experience, went with my wife. Super nice service ,friendly sales rep . When I'm in the area definitely coming back !!! Thank you so much

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Masonic M.
Great experience, went with my wife. Super nice service ,friendly sales rep . When I'm in the area definitely coming back !!! Thank you so much
Valued C.
Nice staff, always makes me feel welcome
Travist
Both reps were really knowledgeable of the fragrances and helped my wife and I to purchase the right cologne/perfume.
Robert C.
Customer service was very professional and helped me resolve and incorrect order and made it right.
JAMES C.
I went in and bought green polo and they said hey we new ones in without boxes. I specifically asked were they old tester i was told absolutely not. I got a coupon for 5% off i went to the website and found the one i bought was actually a tester. I would have bought a new one. So disappointed
Response from Fragrance OutletJun 18, 2026
We are sorry to hear that you are not 100% satisfied with your items. Please contact us at [email protected] to further assist you. Fragrance Outlet Customer Service Team
Big A.
Tiffany was great!!!!
Rebecca and B.
The store manager was amazing and spent so much time with my daughter and I to find the perfect cologne for my fiance. She was very patient, energetic, and knowledgeable. It was a fun experience!
Christopher C.
The sales person handled me with care. She had Lots of knowledge, no pressure and I bought 3 bottles lol. THANK YOU!!