Valued C.
Friendly staff
Friendly staff , love the smells and help

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Valued C.
Friendly staff , love the smells and help
Vida
Excelente!!!!
Don W.
I have been coming to this store for almost 15 years i purchased Loma i ab millionaire the black and silver and was very disheartened to hear it was discontinued i wore that cologne for almost 15 years . However you carry a variety of great scents i have since started using the savage elixir as well . Always a great experience with friendly knowledgeable staff .
Valued C.
Customer service
Tierney
Rachel is AMAZING!! She always takes care of us when we shop there! She has great recommendations, and is very knowledgeable!
Valued C.
Made finding what I wanted very easy and efficient. Also very knowledgeable.
Valued C.
Staff is not accommodating. Needs to improve customer service
Response from Fragrance OutletOct 23, 2026
Thank you for your feedback. We will retrain our team to ensure we provide better assistance in the future. Fragrance Outlet Customer Service Team
ARI
Mina was very personable and made sure to sign me so that I could earn rewards in the future. Very pleasant and friendly. Overall great customer service!