FK
Excellent Service
Excellent Service. Great Price. Product as advertised. Fast delivery

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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FK
Excellent Service. Great Price. Product as advertised. Fast delivery
Valued C.
She knew everything
Valued C.
Went in to exchange a perfume. The sales lady was not welcoming from the start. No hello, no greeting just instant questioning, as to whether I met the return policy, but in an accusatory way. She seemed personally offended that I wanted to return the product. What seemed to offend her more was that I wanted to smell a few more perfumes in order to make a decision on a new perfume. I came in to purchase a fragrance the wear on my wedding day. A fragrance that I hoped to wear for years on special occasions. Ultimately I ended up feeling forced to choose quickly and left with a purchase I was unsure about.
Response from Fragrance OutletJul 1, 2026
We are sorry to hear that you are not 100% satisfied with your experience with us. We assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better. Fragrance Outlet Customer Service Team
Valued C.
Great customer service.
Leigh B.
Thanks for your help finding my scent!
Connie D.
Prices are fair and delivery was quick!
Valued C.
The employee who helped me! I rechongized him from the past 2 years, i go to the same fragrance store in flordia as a tourist once a year. I forgot his name but he was extremley kind and helpful and even patient with me while giving me multiple samples. I went in there with no clue of what to buy and i left with 2 new favorite fragrances!
Valued C.
Lots of options and helpful staff