Valued C.
Very knowledgeable
Very knowledgeable

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Valued C.
Very knowledgeable
Ethan C.
The Cologne I got was good and was a great price and I have worn it since I got it.
Roman A.
Very great helpful service.
Valued C.
Service was horrible . Worker wasn’t familiar with any of the fragrances
Response from Fragrance OutletOct 5, 2023
Thank you for taking the time to write a review about your recent experience at one of our outlets. We are sorry to hear about the experience you had. I assure you that we have addressed this issue with relevant team members for immediate correction. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better. Thank you, Fragrance Outlet
Yessy
Liz was extremely helpful & patient when it came to finding the right cologne! She helped us find the perfect scent showing us optimal customer service!
Valued C.
I wanted a refunded for a product immediately after paying and was told no refunds but I wasn’t told that when I made the purchase and the receipt only speaks to “exchanges”. I don’t like to argue and felt the attitude of the staff changed after I bought 5 fragrances and wanted a refunded on 1!!! Not happy…
Response from Fragrance OutletOct 5, 2023
Thank you for taking the time to write a review about your recent experience at one of our outlets. We are sorry to hear about the experience you had. I assure you that we have addressed this issue with relevant team members for immediate correction. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better. Thank you, Fragrance Outlet
Valued C.
The sales associate (older male) was very helpful.
Diana W.
I just found out about Fragrance and bought two things in two different buys, and both came super fast without any issues. I'll definitely shop with them again down the road.