rebekah
Received and Returned Twice
I was honestly so excited to try the skates. I had a coworker who had such a great experience with them and I immediately purchased a pair. I ordered a size 7 USA and received one skate sized 7 USA and one sized 8 USA. I returned the skates and requested a size 6 USA and received two size 9 USA. It took countless emails and messages to received communication, confirmation, or response to the entire experience. Thank you for allowing me to return the skates again but please do remember to return payment. I am just so sorry that this was my experience with this company and product when others spoke so highly of it.
Response from FoxyskatesJul 20, 2022
Rebekah, We are deeply sorry about your experience with FoxySkates. There were indeed oversights by our shipping staff and we take full responsibility for the problems you experienced. A prepaid return label has been provided and once the skates are received back a full refund will be issued. If there is anything further we can do to assist you please do not hesitate to contact us. Best Regards, Chelsa


