LeeLee
Skate imperfections
I dislike the fact that I didn't receive the free key chain. Otherwise I've received my skates but they had minor scratches on it. I think that the Foxy should let the customers know that the skates has imperfections such as scratches on them.
Response from FoxyskatesApr 1, 2023
Hey Lee, We are sorry to hear you didn't get the free Keychain. We'll have one mailed out to you! In regards to the scratches, none of our skates should ever come out of the box with scratches! We see you purchased the rose gold which has a unique film that may look like "scratches" but they easily wipe off. It could be caused due to the humidity of our warehouse.. In any event if you are not satisfied please email us and we can assist in an exchange or refund of any unworn skates. Best, Mel


