FoxyskatesReviews of foxyskates.com

Skates are amazing!!! ❤️

Love my skates! Great quality product and a smooth ride. Easy exchange process for a different size accompanied by fabulous customer service. Highly recommend!

Tracking took a few days to update and they were all set to re-ship when the original skates showed up and they’re amazing. Awesome customer service, too!

Absolutely amazing customer service! Jay was prompt and fixed my issue with no problems! Highly recommend them just on customer service alone and will update when I get my package!

This is such a great company when it comes to customer service. My roller skates were a size to big. I emailed Foxy skates with my issue. They responded so fast with a return solution. As soon as I sent in my return to sender receipt they mailed out my skates that afternoon. The roller skates are so comfortable.

I was unfortunately sent the wrong color/style skates and had noticed that one of the trucks was loose on the right foot. I contacted the company and they immediately sent me a printable prepaid shipping return label. I just shipped them back yesterday and I'm currently awaiting the correct style that I ordered originally. So far contact with customer service has been amazing, and I'm eagerly awaiting my new skates from Fox Skates. I will update my review once I receive them! 😁

My package got lost and sent back, and Mel was instrumental in getting it back to me. So sweet and understanding! I would Give a 5-star but I haven’t gotten the pads yet, I’m sure they’ll be great!

I ordered a pair of skates which was in stock and is still available to purchase online even though I was told they were out of stock. I was okay with it and chose a different style of skates. They end up sending me the wrong skates so I promptly returned them, I was told the correct ones would be shipped with the return was in process. I have not received any skates. One week has gone by, I haven't heard from anyone from the company. The people/persons I have talked to were nice and I was sent a free tool/keychain with the wrong pair of skates that I have returned. However I cannot use the tool if I don't have the skates..