FountainheadME - Amazon & eCommerce ManagementReviews of fountainheadme.com

You are billed for tasks and they check in every week so you’re on the same page. They know the best practices for Amazon and I am very happy with the work they do.

FoutainheadME has a team of Amazon experts. I have been selling on Amazon for more than 8 years. We signed up for their service to improve our Amazon listings. They worked on listing integration to improve organic ranking. They built EBC pages to improve our listings. The work they did bring us more orders. Our listings are more solid in the Amazon search engine. We'd recommend FoutainheadME for all levels Amazon sellers - contact them before your competitors do. They won't work your store if they are already working on a similar industry client.

Fountain Head has been amazing to work with so far. I got into online sales and Amazon because I thought I'd enjoy it and could create a diversification in my income. Barrier to entry seemed low, and there were plenty of options to choose from when it came to selling. I did the first few months with my partner, but mainly me, learning everything I could and I made OK headway, but as time went on the thought I could be doing better. There were still so many unknowns and I couldn't keep grinding without some more professional guidance and expertise. I researched a number of companies and firms. When I submitted my info to Fountain Head, I received a call back within minutes. Thing is, I submitted my info at 6 AM at the gym and John called me right away. I said wow you are at work early! He said they start every day bright and early to be available to clients whether they are on the West Coast or East Coast. John walked me through what they do and their process, I said I'd review it and we could touch base in a few weeks. I kept doing my thing and grinding away with not much significant success. Not knowing what to focus on or not, or things to do, etc. John stayed in touch and I didn't immediately commit because while their pricing is definitely competitive, it was still a good amount for me to invest. John kept calling now and then to touch base and see how things were, in a very easy to talk to kind of way, not your typical sales pitch can't wait to get off the phone vibe. During our calls I'd have questions and he would take the time to answer them and educate me, even though I had just said I'm not ready to come on board yet. He wasn't concerned about the "sale" per say, but more in my needs and helping me. On his last call he brought up something that I needed done at that moment ironically enough, and based on our conversations and how much he helped me on our previous calls, I finally made the decision to start with with Fountain Head. We scheduled an introduction call with my account manager Cameron, and from that point on I have been completely thrilled about working with them. They have an entire team of people who look at every listing I have and optimize them. They are building my business from the ground up with a solid foundation and helping me achieve my goals, which they asked for prior to the call. Cameron is always accessible, he is responsive and efficient, and knows Amazon inside and out. Further more, he says it like it is to keep expectations realistic while reassuring me that there is a process and it works. For people like me who has a hard time waiting for results, it's nice to hear that "yes", it is achievable but this is why we build from the ground up. So when we ramp up spending or do promotions, the listing converts better and is more targeted that builds more longevity, allowing me to continue to launch products and grow. Fountain Head also does it all, I honestly feel so relieved that I know I have them on my team to handle literally anything. Photos? They have a studio in their office. Want to also sell off Amazon? They have a web designer to facilitate that. Facebook ads, ad campaigns, digital assets, you name it. I couldn't be happier! Oh, and after months of grinding trying to create sales velocity and rank keywords (which I did with some success, but still losing money), on my first day of working with FH, Cameron said "I want to focus on profitability and grow this with you". He said to do one thing and focus on this, not that, and I immediately started profiting. Consistently, every single day. Awesome stuff. :)

We are happy with the increase in our sales and the honest communication of what to expect and when. Thks guys.Keep up the good work.

Really responsive. We live on the East coast so time typically would be an issue but they make it work very well.

FountainheadME has been a great resource for our Amazon business. They have diligently worked on our account and dramatically improved our listings.

With over 10 years in business, we recognized we had a major miss in our Amazon sales. We are more Google people and honestly fumbled with Amazon translation for UX to best practices. Knowing we had a miss, we went looking for a partner. We reviewed over 12 proposals from agencies from NY to CA and FME stood out as a clear winner right off the bat. With clear and concise SOW and communication, we knew what we were signing up for and they have followed through so far. Cameron is a real pro and we are lucky to have him on the account. He is extremely knowledgeable and a pleasure to work with. He did a great job setting our expectations properly from the first call. He created a solid plan with achievable benchmarks for us while minimizing the work on our end. Our weekly conversations are full of insight. But at the end of the day results are everything. At the time this review was written (Roughly 9 weeks into the engagement) we are 696% over prior year and growing. We will update the review once we get past Phase 2 of their process.

Great task force with knowledgeable information about Amazon and how to promote products properly.