joanie_bakkehotmail.com
Customer service is absolutely awesome
Customer service is absolutely awesome. I recommend to anybody interested in hormone therapy

Fountain is personalized healthcare made around you. We offer prescription treatments across hormone health, TRT, HRT, hair, skin, sexual health, and more, with care tailored to your individual needs.From getting started to managing your treatment, Fountain makes accessing personalized care simple and convenient. Qualified patients can receive their treatments delivered directly to their door, with support along the way.
Fountain (fountain.net) has 388 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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joanie_bakkehotmail.com
Customer service is absolutely awesome. I recommend to anybody interested in hormone therapy
Renee
I am so impressed with this product and the customer service they provide!!! My symptoms have subsided since I started using the products. Customer service is available 24hrs!! I had a question on a weekend and got an answer back within 3 mins. The cost I pay for HRT is worth it. The medical industry would not run my bloodwork for HRT but would push the chemical estrogen patch ( which causes breast cancer) and a chemical laden cream that burned me! They want me to remain sick by giving me cancer causing meds. I wanted something natural, plant based. I found HRT and am so glad I did! The Doctors are so helpful and very supportive of my situation. I have received great advice on application methods to try and they do the follow up blood tests to measure my hormones every couple weeks. I can tell it’s working and my vagina health has improved tremendously. I would highly recommend this company for anyone struggling with pre or post menopause issues.
G E.
Saw an advertisement, tried them out. Service and claims were exactly as described and every step was professionally executed with real supervision and procedures. I will be using this company again.
Curt R.
All medication and supplies are on time. Great customer service. They always stay in touch with reminders for appointments. Test results are explained with you thoroughly. Associated appointments like blood work are made so easy with easy check in from your phone. Patients needs are well thought out and made so easy. Plus everything is discrete and so well planned out.
Jules
I cannot be more happy with my meds. I have so much energy, mood swings are gone. 2 months on it and 1 adjustment. I can sleep all night long and my vagina Feels normal again. I am so glad I found this company.I have to say I hate my gyno and looking for a new one. I understand is part of aging but why feel miserable when is so much help from this site. My female gyno couldn't figure out my symptoms but fountain did.This is real and customer service is awesome.
Julia N.
First off I want to respond to a review I just saw about someone who gave a 1 star review claiming it’s fraud. There always is one… right. Who regretted their purchase and maybe just wanted their money back. I don’t know. What I do know is this…. From the start my labs were ordered and 3 days later I had my blood drawn at the nearest scheduled Queat location here in Simi Valley. Everything was confirmed and I paid nothing more than the initial $35 when scheduling. Labs done and before the end of the business week my results were uploaded. While at Quest drawing my blood I got confused on the process tried to call them but was only able to find a messaging number. Instantly just as soon as I sent my questions I received a response from a live person. They walked me through the next steps putting my heart at ease and helped me pre schedule my intake phone consult for the following Monday. Had the phone consult got my lab results and was given the appropriate medication for my menopause. Within 5 business days my prescription creams and Progesterone were delivered to my door. Which led me to have more questions just wanting to make sure I applied the creams and took the Progesterone correctly so I sent another quick message to the same number and instantly again the response was so quick. The answers and directions thoroughly given I began my HRT treatment. I am disabled veteran and in full menopause, I could tell you I struggled since my peri menopause for several years and to get any type of good treatment for me from the VA was hit and miss. It’s like we’re just numbers and they just push us along and giving us as little as possible. I received only 10 MG of progesterone without doing labs and without caring about how I’m feeling day-to-day… bottom line I ended up crashing so hard. I had no energy. I’d wake up nauseous totally exhausted and the hot flashes hit me so hard that honestly thought I was dying miserably to say the least I was just present enough to say I was alive. But now within three days, my hot flashes were gone and to be honest after my second night on the progesterone (25mg) I slept good meaning I woke up with some energy… energy that I haven’t had for like four years. Then I just recently reached out again at the same messaging number explaining that I was going on my cruise and that I’m actually leaving October 31 and was concerned that my new treatment cream and progesterone pills may run out while I’m on my cruise, it is a two week transatlantic Cruise. And just as before instantly I got a response that they were forwarding my message to the appropriate team to ensure that I got my prescriptions in time and I literally just an hour ago got my notification that they were already shipped my next medication‘s for next month will arrive in time for my trip so I won’t run out then I won’t have to miss a day or go without the HRT treatment that is making a difference in my life… And guess what? they didn’t wait for their billing. That’s right. Any other company would be like OK well we need you to pay for your script for next month so that we can send them they just sent them. They will bill me regularly as I was set up to be billed.I don’t know what to say except I may owe the comfort of my life to this company and when I read that one star review from that person like I said, there’s always one isn’t there in the group! Even just the wording in their review sounds bitter and if they want to slander a company for whatever reason that’s on them, but I will say this, and I will sign my name on this I love this company. I love their workers. I love their staff I love their doctors and their medication is working and I cannot wait until the end of December when I will be at my third month to see how well and how far I’ve come I was given a new chance at resetting my life with my hormones as they were off the chart shoots they were depleted…. and now I’m becoming more balanced. I’m getting there. I still have my diet and exercise to adjust but I’m getting there. It hasn’t been quite a full month yet either, and yet still I already feel 100 times better then what I did before the treatment. Still tired but not like before. Each day as I’m on my treatment I am getting closer to being reset. The VA didn’t help me. But this company did! I am so glad I inquired from the instagram ad I saw come across my page. It is my game changer! My name is Julia Nelsioni. My social media tags @julesmahalo IG and @Julianelsioni FB and I live in Simi Valley Ca. My personal signature to this review.
David F.
Everyone I spoke with from doctors to staff were extremely professional, knowledgeable, and helpful. This practice is truly concerned about patient wellbeing versus a financial gain. It’s refreshing in this day and time.
Michael H.
⭐️⭐️⭐️⭐️⭐️⭐⭐⭐⭐⭐ I’ve had an absolutely phenomenal experience with Fountain TRT compared to Excel and other testosterone companies. With Excel, getting transparent pricing felt like pulling teeth—signing up was a hassle, and it seemed more about pushing products than solving my needs. Many companies focus on profit over long-term health, but Fountain TRT stood out with their patience and thoroughness. My process took longer than expected, which taught me about patience—they ensure you’re doing it for the right reasons and follow proper protocol, especially since I have a confirmed deficiency. Unlike Excel, which sent an at-home blood kit that left me nauseous and lightheaded due to my anemia, Fountain TRT arranged a local lab visit for a small fee. This made blood work manageable and stress-free. They also provided extensive study materials and videos, encouraging education before my consultation with Liz, NP. She was incredibly thorough, answered all my questions, and made me feel confident. My first injection yesterday was nerve-wracking, but the detailed guides helped. 😎 Today, I woke up feeling amazing—back to my 20s! My libido’s up, energy’s soaring, focus is sharp, and that heavy emotional weight is lifting. I’m excited for my Thursday injection and grateful for their 24/7 support. Can’t wait to see results in the weeks and months ahead. Thank you, Fountain TRT! 💪