Foscam USFoscam® Security Cameras - Home and Business Security Cameras. Founded in 2007, Foscam has been a professional and pioneering home security provider. Secure what matters most with the Foscam indoor and outdoor security cameras and security camera system. Easy to set up, easy to install and use, view anytime with a smartphone.
Foscam US (foscammall.com) has 324 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Appliances & Electronics · Twinsburg, Ohio
Excellent
Appliances & Electronics · MILLERSBURG, Ohio
Excellent
Appliances & Electronics · Brentwood, New York
Excellent
Appliances & Electronics · Fort Lauderdale, Florida
Excellent
Showing 97 reviews with 1 star · Clear filters
Kathleen K.
I have been trying for months to get antennas for my outdoor system. I finally got receipt that 2 were shipped and was given a Fed Ex tracking number. on 3/30/2023. Fed Ex has not received the package and it is now 4/13/23.
Richard S.
My camera output freezes on encoder (OBS) after 5 minutes exactly every time. I have emailed and sent multiple chats looking for help. I now have my emails being answered but it is only once a day so we are not making much progress. I found foscam.us but the phone number is a scam. This has been going on for a month now.
Arsenio P.
I am still waiting for an RMA to return the non working camera I received, your reps that contact me are not giving me an RMA number but just wasting time in trying to troubleshoot and I have told both agents that contacted me that I just want an RMA, with no response from them. I will never ever do business with your company again!
Thomas K.
Setting up this system is not for the average person. You cannot talk to a real person to get support. If you email support it takes 24 hrs for them to get an email back to you and their response is a link to their how to videosI', which are hard to understand. I've been trying for 2 weeks now to get our system set up. It would be one thing if you could call and talk to someone. But I'd never buy again simply because of poor support contacts.
Robert B.
Totally frustrated with the support line, I do understand working with overseas technical support but when you can understand simple trouble shooting request it services only to aggravate the problem.
clbits
Worse service of my life!! This company is such a scam on their offers and customer service!! I ordered under the buy one get one promotion, I ordered and paid the price of a 2 pack, I received 2 single cameras so no free camera. I have tried working with their chat service and all they say is I got what I ordered. They are not addressing the fact even with picture proof I paid the price of a 2 pack and only got 2 cameras so again there is no free camera with the promo I ordered under. I found a customer service phone number of 1-844-1113 and they hung up on me when I wouldn’t give them my credit card number when I gave them an order number. Saying they needed it to verify who I was, SCAM!! When I called it never once said they are Foscam so I wouldn’t give them it because I wasn’t even sure I was calling the correct company. DO NOT GIVE THEM CREDIT CARD INFORMATION TO VERIFY IDENTITY!!! So at this point we are stuck with these cameras because if we want to return them we have to pay the shipping fee and a 10% restock fee. I feel that is to discourage people from returning their products. Good luck if you ever do business with them, we will never again!!
Paul L.
After I ordered, Foscam cancelled the order.
Paul G.
Can never get ahold of any one a couple of my cameras were missing the warning 24 hour surveillance stickers contacted your support and they asked me to send pictures unreal