Foscam USReviews of foscammall.com

Good unit. Quirks at first but firmware update seems to have improved usefulness.

Interesting experience. If I was to purchase something from amazon I would just return/replace it without any issues if it didn't work. Foscam will trouble shoot ask you to send videos etc. If you are a busy person non of this is convenient. In the end things do get worked out after days/weeks of emailing back and forth. Customer Service is good but different than U.S normality.The only real complaint I have is when buying a refurbished item there is no attention to detail. Both Floodlight Cameras I received were dirty with screws floating in the box like someone just threw everything in there without care. Do Better Foscam Hire me ill clean them.

really a pain to setup with the app, other than that it is a great camera

Works well! OK

Cameras arrived quickly and without damage. My only complaint is that they are not the easiest to get set up as the instructions could be clearer and it took some time to work thru issues to get them connected to my network for viewing and recording. Getting them set up to be viewed outside of my network has proved to be more difficult.

I purchased a FOSCAM VZ4 4MP Outdoor Security WiFi Camera, a FABD4 junction box and a 4RS camera. Upon opening and setting up the VZ4 I discovered a black spot on the lens of the camera. I attempted to carefully clean it but the spot would not go away. I also did not receive the FABD4. I reached out to support and they replied in less than 4 hours. I confirmed that I tried to clean it in accordance to their instructions and then asked me to send them a screenshot and a quick video of the cam in operation to confirm that the spot does exist and it moves when you electronically turn the lens. After seeing the pic/video Foscam offered to ship me a new VZ4 and either ship back the defective one or simply pay $15 and keep it. I decided to keep it to avoid the hassle of packaging it back up and shipping it. I then told the Foscam rep that I had not received the FABD4 even though it showed my order as "delivered". The rep told me the FABD4 was out of stock and then refunded me for the cost. Once contacted, I was satisfied with the customer service assisting with both items but disappointed that if I had not said anything I would have been charged for the FABD4 and never received it. I am hoping the FABD4 is back in stock soon as I am not going to install the VZ4 until I have it.

your cameras are great but your power supply lasted less than 6 months and you do not back it up, you wanted 10 bucks for shipping new one, I got one for 6 dollars with free shipping. So good camera but no warranty. night not good at all but day great

Camera lacks an internal speaker. However the information says it Has audio. Other then that the camera is a strong 5 …. Great camera.