Foscam USReviews of foscammall.com

Still can’t get cloud service with my bank cards!

Compré el Tenikle PRO esperando que funcionara bien con mi teléfono, pero no cumple con lo prometido. Los ventosas no se adhieren correctamente y el soporte no mantiene el dispositivo estable. No recomiendo este producto.

This is an outdoor solar powered camera, BP4. While the camera looks like it will perform well, it has shortcomings. There is no ability to schedule when the camera is active. It is either in 24/7 or you can turn it on and off when you choose. All of the other Foscam cameras allow you to put in a schedule for when it is active. It just doesn't make sense not to have scheduling on a security camera. I am returning the camera.

Cameras don't work, do not stay on line. Junk system

When a tiny component of your recorder breaks, you have to throw away the entire set including all purchased camera's. I had recorder FN7104W NVR with 4 camera's F19900W. Due to a power outage (which can happen to anyone) the recorder boot drive was corrupted (it does not boot the OS anymore, but the device is not broken). This should be an easy fix. The company cannot fix this or does not want to invest in fixing this. I was just a few months out of warranty. They advised me to get rid of the entire set and purchase a new recorder with new camera's. The old model cannot be purchased anymore and my camera's only work with that specific recorder (not compatible with any other model) The set seemed to work fine while operational. But keep in mind that you may only use it durnig your warranty period. Models often change and they cannot fix their stuff. Camera's are not compatible with other models of recorder. Without the recorder my camera's are useless.

Placed an order for two cameras and a week later, after asking why my order had not been shipped yet, I’m told the cameras are not in stock. Fix your website or notify during checkout that you are selling an item that you do not have in stock. Currently on email 4 trying to get my money back but your customer service states the item should be back in stock soon. That was another lie, CANCEL THIS ORDER AND ISSUE MY REFUND TODAY! Order #XXXXX $209.99.

My order was placed online and I received a text confirming that the order was placed. It did not contain an order number or tracking information. The cameras arrived without a packing slip or any information about shipping or returns. Simply two cameras in a brown box. My contractor informed me that I had ordered the wrong cameras so it was necessary to return the first order. So far, I have received no information about how to return them. I went ahead and ordered the correct cameras which are now installed. The most recent communication with Foscam was an attempt to get me to keep the first set for a 10% discount! Consumers expect the following when they order online: Order number, tracking information, return information. None of this was provided by this company. Would not recommend.

Digital zoom is cheap technology when you can buy a Reolink for the same price with 3x optical zoom. Foscam used to be a good brand. Not anymore.