Foscam USReviews of foscammall.com

I have purchased several cameras and 2 NVR's from Foscam. Two of my cameras in less than a year of purchase have issues with the infarred night vision. I also purchased an NVR for $169.00 that went bad in less than four months. I contacted Foscam, they sent me a new NVR minus a hard drive. Foscam never informed me that it would not include the hard drive as my initial purchase included. After struggling to put the hard drive out of the older NVR into the new NVR, it still did not work so obviously the hard drive is bad. Customer support is terrible. They did not replace the NVR but rather sent me a shell, then when installing the old hard drive into the new shell, it still didn't work, all they came back with is that they could offer me 10% off of a new purchase. Never will I purchase Foscam products again.

Foscam's cameras work great when they work well. But their customer service is infuriatingly inadequate. Either they don't answer their "chat" line, abruptly abandon your chat, or provide incomprehensible instructions. I've bought several of their cameras. I don't know what they pay their customer service folks, but we'd all be better off if they simply replace their occasional clunkers with new units instead of sentencing their customers to endless and ineffective customer service.

Useless camera, have never been able to get it to connect via wifi, have tried 5g/2.5g, only thing it does is raise my blood pressure. Have 3 other wifi cameras that work flawlessly, tried Foscam because of the reviews…..JUNK!

Have not received my order.

Order #30557 confirmed Dec 17, 2025 I was wondering where is my shipment. I has been more than a month, and I have not received any package, or not even a email for delivery. Please let me know what went wrong.

I never received my camera. Apparently, the package was lost. It has been two weeks now.

I reported a legitimate complaint about a defective camera, sent in proof and basically blown off

I purchased a defective Foscam 5MP HD 8 Channel POE Home Security camera, i’ve been trying to return it for a couple of days making phone calls and it’s just a waste of time