Forwardme.com is a package forwarding and personal shopper service that gives customers physical shipping addresses in both the USA and Turkey, with delivery to over 220 countries worldwide. Customers can shop from US and Turkish online stores and have their packages consolidated and forwarded to them at affordable shipping rates. The personal shopper service helps customers buy from stores that don't ship internationally or don't accept foreign payment cards. Forwardme.com also provides a help center and dedicated support to assist customers with getting started, consolidating packages, and managing their shipments.
Forwardme.com (forwardme.com) has 308 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Website
forwardme.com
Category
Shipping & Logistics
Location
Bear, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 84% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
We got off to a rocky start, but things improved tremendously the second time around. I received prompt replies to my questions, my issue was resolved, and follow up information was provided ASAP. Great customer service!
Response from Forwardme.comJul 30, 2024
Hi Isha,
Thank you for sharing your experience with us! We appreciate your patience and understanding during the initial hiccup. We're glad to hear that things improved and that you received prompt and helpful responses from our team. It's great to know that your issue was resolved quickly and that our follow-up was thorough. Providing excellent customer service is our goal, and we're happy we could turn things around for you. We look forward to serving you even better in the future!
Warm regards,
MA
Marcel
Good service!
Good service!
My order arrived as estimated.
The process was easy and straightforward.
Would use again when considering buying from the US.
Response from Forwardme.comJul 30, 2024
Hi Marcel,
Thank you for your positive feedback! We're delighted to hear that you found our service good and that your order arrived as estimated. It's great to know that the process was easy and straightforward for you. We're here to make buying from the US a smooth experience, and we look forward to assisting you again in the future!
Warm regards,
BS
Ben S.
Perfect for shipping USA only products to UK
For finding a USA only product and having it delivered to the UK, ForwardMe worked exactly as hoped and described. Shipping costs were a little high but fast and efficient. Will be recommending and using again.
Response from Forwardme.comMar 27, 2024
Hi Ben,
Thank you so much for your glowing review! We're thrilled to hear that Forwardme met your expectations and made it easy for you to get USA-only products delivered to the UK. While we aim to provide competitive shipping costs, we're glad to hear that our service was fast and efficient for you. We truly appreciate your recommendation and look forward to serving you again in the future!
Warm regards,
Forwardme Operation Team
CN
Colleen N.
This company is great
This company is great! Their customer service is awesome & I received my order in a timely manner with no nicks or dents!
Response from Forwardme.comMar 27, 2024
Hi Colleen,
Thank you so much for your kind words! Providing excellent customer service and ensuring timely delivery are priorities for us, so we're thrilled to hear that you had a great experience with Forwardme. Your satisfaction means the world to us, and we're delighted that your order arrived safe and sound. If you ever need anything in the future, please don't hesitate to reach out. We're here for you!
Warm regards,
Forwardme Operation Team
AT
Agrey T.
BOUGHT AND SHIPPED FROM THE US TO TANZANIA…
BOUGHT AND SHIPPED FROM THE US TO TANZANIA USING A PERSONAL HELP FROM FOWARD ME WITH QUICK RESPONSE FOR CUSTOMER QUERYS,QUESTION AND DEMAND,
QUICK& EFFICIENT SERVICE
I WILL DEFINITELY USE THE SERVICE ONCE AGAIN
Response from Forwardme.comFeb 21, 2024
Dear Agrey,
Thank you for choosing Forwardme for your shipping needs from the US to Tanzania! We are incredibly grateful for your feedback and pleased to hear about your positive experience with our service. Providing quick and efficient assistance to our customers is a top priority for us, and it's wonderful to know that our team's personal help and responsiveness met your expectations.
We're thrilled that you found our service quick, efficient, and satisfactory enough to consider using us again in the future. We look forward to the opportunity to serve you once more and aim to continue exceeding your expectations with every shipment.
If you have any further questions, needs, or feedback, please don't hesitate to reach out. Your satisfaction is our goal, and we're here to assist you at every step of the way.
Warmest regards,
EA
Elliott A.
Fantastic Service!
I was very skeptical at first using this service like anyone would be as I randomly discovered the website on Google while trying to figure out how to get a product from the US into the UK. Before I used the service I got in contact with there customer support to ask a few questions about the website as the product I was buying was of high value so I wanted to inquire a few things before using them and they were absolutely brilliant with there responses, Very fast responses and they were able to put my mind to rest with all my concerns.
I decided to use there personal shopper feature and I've got to say I was shocked with how great it was! Within about an hour of me placing the order I was informed by there team that the personal shopper has placed the order for me and it was already on the way to there warehouse!
After about a week of waiting the warehouse received my parcel and very quickly got some pictures sent over to me and said it was ready to be shipped. There was a variety of different shipping options and extras such as extra bubble wrap, insurance and even additional photos of your product all for a small fee if you require that. Even though I went with the cheapest shipping option my parcel came about a week or 2 after leaving the warehouse.
Once I received my parcel I was very nervous to unbox it and makes sure everything was okay and the parcel was packed in great condition with big fragile sticker on the outside of the box and the product was nicely wrapped up in a lot of bubble wrap to keep it secure.
The product itself was in great condition and overall the company smashed my expectations when it came to packing and customer support, I will definitely be using them again and I also cannot fathom how great the personal shipper option is! I'm not one for leaving reviews but considering how great the service was I felt like it was only right to leave one 🙏
Response from Forwardme.comFeb 21, 2024
Dear Elliott,
We're incredibly grateful for your comprehensive review and delighted to hear about your fantastic experience with our service, especially as a first-time user. It's always our goal to provide reassurance and support to our customers, especially when they are placing their trust in us with high-value items. We're thrilled that our customer support team was able to address all your concerns promptly and effectively, putting your mind at ease.
Your positive feedback on our personal shopper feature and the efficiency of our team is highly appreciated. We understand the importance of timely updates and secure packaging, especially for valuable products, and we're glad that our efforts in these areas exceeded your expectations. Our variety of shipping options and additional services are designed to cater to the diverse needs of our customers, and we're happy you found them beneficial.
Hearing that your parcel arrived in great condition and that you were satisfied with the packing reassures us that we're on the right track. Your endorsement of our service and the personal shopper option means a lot to us, and we're excited to have you as a returning customer.
Thank you for taking the time to share your experience and for choosing us for your shipping needs. We look forward to serving you again and continuing to exceed your expectations.
If there's anything more we can do for you, please don't hesitate to get in touch. Your satisfaction is our top priority.
Warmest regards,
NA
Nab
This is one of the best shipping…
This is one of the best shipping companies I have ever worked with, not only were they patient, caring and kind enough to hold my items when I had a crisis but they packed everything with extra care, and did so promptly and smoothly. Highly recommended!!!!. The head manager especially is very helpful, caring, flexible, and friendly and definitely someone you want to reach out to. This also applies to the team and people you communicate with there as well via chat/email. Highly recommended to use this service especially if you are overseas, the rates and services are great for that and in general for everyone and the fees are balanced and flexible depending on what you need. By far a place to go compared to a lot of sites with hidden fees, bad packaging management, ghosting/poor communication, overpriced memberships or very short storage limits.
Response from Forwardme.comFeb 21, 2024
Dear Nabil,
We are truly humbled and grateful for your kind words and the time you took to share your experience with us. It's heartwarming to hear that you consider us one of the best shipping companies you've ever worked with. Our team, especially our head manager, strives to provide a service that is not only efficient but also compassionate and flexible to accommodate the unique needs of our customers.
We understand that life can present unexpected challenges, and we're glad we were able to support you during your crisis by holding your items and ensuring they were packed with extra care. Your satisfaction and peace of mind are our top priorities, and it's rewarding to know we have met and exceeded your expectations.
Thank you for recognizing the effort we put into maintaining transparent fees, providing flexible service options, and ensuring smooth and prompt handling of every shipment. We're thrilled to hear that you find our rates, services, and customer support highly recommendable, especially for overseas customers.
Your recommendation means the world to us, and we are motivated to continue delivering the high standard of service you experienced. We look forward to serving you again in the future and remaining your trusted shipping partner.
If there's anything more we can do to assist or enhance your experience further, please don't hesitate to reach out. Thank you once again for your support and for choosing us.
Warmest regards,
RS
RS
Most important part: they do what they say!
Most important part is that they do what they say! Got my purchase 4 days early and everything went well. The customer service is helpful and follows up to see if everything went well. Happy customer.
Response from Forwardme.comFeb 21, 2024
Hello,
Thank you for sharing your experience and for highlighting what we consider to be the cornerstone of our service - doing what we say. We're thrilled to hear that your purchase arrived 4 days early and that everything went smoothly. Our team aims to not only meet but exceed your expectations, and it sounds like we were able to do just that!
We're also glad to know that you found our customer service helpful and attentive. Following up with our customers is an important part of our process, as it ensures that you're completely satisfied with your experience from start to finish.
Your satisfaction as a happy customer is our top priority, and we're grateful for the opportunity to have served you. If there's anything more we can do for you in the future, or if you have any further feedback, please don't hesitate to reach out.
Thank you again for choosing us and for taking the time to leave a review. We look forward to serving you again!
Best regards,
