Forwardme.com is a package forwarding and personal shopper service that gives customers physical shipping addresses in both the USA and Turkey, with delivery to over 220 countries worldwide. Customers can shop from US and Turkish online stores and have their packages consolidated and forwarded to them at affordable shipping rates. The personal shopper service helps customers buy from stores that don't ship internationally or don't accept foreign payment cards. Forwardme.com also provides a help center and dedicated support to assist customers with getting started, consolidating packages, and managing their shipments.
Forwardme.com (forwardme.com) has 308 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Website
forwardme.com
Category
Shipping & Logistics
Location
Bear, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 84% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Great platform so far, I got one question tho.
Can i shop from apple store without a personal shopper?will it go through
Response from Forwardme.comMar 3, 2026
Dear Vicky,
Thank you so much for the kind words! We're thrilled you're enjoying the platform! 😊
To answer your question: yes, you can shop from the Apple Store! However, for detailed information on how to get it processed smoothly, feel free to reach out to us at [email protected] and our team will be happy to guide you through it.
Warm regards,
The Forwardme Team
CU
customer
The service is so great.
The service is so great.
Response from Forwardme.comSep 24, 2025
Thank you so much, Gerry! 🌟
We’re thrilled to hear you’re enjoying the service. Your support and kind words mean a lot to us — and we’ll keep working hard to make every experience just as great. 😊📦
ET
Ella T.
Good customer service
Good customer service, quick to respond
Response from Forwardme.comSep 24, 2025
Thank you so much for the kind words, Ella! 😊
We’re happy to hear you had a positive experience with our customer service team and that responses were quick. That’s exactly what we aim for! If there’s anything we can do to make your next experience a 5-star one, we’d love to hear your suggestions. 💬📦
CU
customer
Still recommend ForwardMe
EDIT: Ayberk reached out shortly after my original review was posted and offered a $15 refund as soon as my order is placed for revising my review after being explained the technical issue. I have revised the review since, but no $15 refund as of yet. I ended up placing my most recent order AFTER the problem was fixed, not before. So I didn’t end up paying $2400 CAD in shipping. For the prior orders placed (before seeing the oversized fees), I was also able to avoid as the weight was still considered under the weight limit. I do appreciate you reaching out as quickly as you did and in turn fixing the problem. So service remains the same, quick and responsive as always. I still recommend ForwardMe.
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Original: Service is good except the shipping rate is becoming ridiculous. I wanted to ship a single popmart blind box to Canada, the rate was $57.83 USD. I added one more package that contained 7 blind boxes (Labubu and Mickey Family) and the total shipping jumped to $330.11 USD! Originally I wanted to ship everything at once (9 packages currently stored at ForwardMe, some are flat envelopes and some are 1 item boxes and some with 5-7 blind boxes)….but then the shipping would be $1766.80 USD ($221.80 USD shipping + $220 USD oversized shipment fee + $1325.00 USD overweight fee)…which would be $2400 CAD. Now I have to figure out how to ship the packages without costing me an arm and a leg. Once I have shipped the remaining packages, I think it’ll be the last time I use ForwardMe. I’ll have to find a different mail forwarding service where the shipping is more reasonable.
Response from Forwardme.comJul 9, 2025
Thank you for your feedback, Gloria — we completely understand your frustration, and we’re truly sorry for the inconvenience you’ve experienced.
We’d like to clarify that the high shipping cost you encountered was caused by a technical error related to a new Oversize/Overweight fee system we recently integrated into our platform. Although both our operations and tech teams carefully tested this system before launching, an unexpected glitch occurred in the live environment, which unfortunately affected a small number of shipments — including yours.
As soon as we identified the issue, we immediately disabled this feature to prevent it from affecting further shipments. We also reviewed your case specifically and sent you an email explaining the situation before you placed your shipping order. However, it appears that the email was overlooked, and you proceeded with your shipment despite the error still affecting your order at that moment.
If we had received a response to our message before your order was finalized, we could have resolved the issue for you before processing the shipment.
We’d still be more than happy to assist and find a solution for you. Please feel free to contact our Customer Support team at your earliest convenience — we’re here to help.
Once again, we apologize for this rare situation and hope we can assist you in resolving it as soon as possible. 🙏📦
AM
A M.
Service
Package arrived on time & in excellent condition
Response from Forwardme.comMay 9, 2025
Thank you, Antoinette!
We're so happy to hear that your package arrived on time and in excellent condition—that's exactly the experience we aim to deliver. Your feedback means a lot and helps us continue improving every step of the way.
We hope to earn that fifth star next time and look forward to serving you again!
— Forwardme Team 💙
RI
Ridustomer
Timely delivery
Timely delivery
Response from Forwardme.comApr 24, 2025
Thank you for your review, Kawthar! 🌟
We’re really glad to hear your delivery was timely — that’s something we work hard to make happen! If there’s anything we could do to earn that fifth star next time, we’d love to hear your thoughts. Your feedback helps us keep improving! 😊
IS
Ismail
the processing time must be improved
The process is ok but the processing time are longer than before. FedEx had two days late to deliver the package.
Response from Forwardme.comMar 14, 2025
Dear Ismaiel,
Thank you for your feedback. We appreciate you taking the time to share your experience regarding our processing times and delivery.
Your feedback is valuable to us and will help us improve our services. We appreciate your understanding and hope to provide you with a more efficient experience in the future.
Thank you for choosing Forwardme.com.
SM
simon M.
The adjustment made on my shipping…
The adjustment made on my shipping label to ensure that the package is delivered correctly was great.
Response from Forwardme.comFeb 28, 2025
Hi Simon,
Thank you so much for your kind words and for taking the time to leave us a 4-star review! We're thrilled to hear that the adjustment we made to your shipping label ensured your package was delivered correctly.
We understand how important it is for your shipments to arrive safely and accurately, and we're always happy to go the extra mile to make that happen. It's wonderful to know our efforts were appreciated.
We truly value your feedback and hope to continue providing you with excellent service in the future.
Warmly,
