Forwardme.com is a package forwarding and personal shopper service that gives customers physical shipping addresses in both the USA and Turkey, with delivery to over 220 countries worldwide. Customers can shop from US and Turkish online stores and have their packages consolidated and forwarded to them at affordable shipping rates. The personal shopper service helps customers buy from stores that don't ship internationally or don't accept foreign payment cards. Forwardme.com also provides a help center and dedicated support to assist customers with getting started, consolidating packages, and managing their shipments.
Forwardme.com (forwardme.com) has 308 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Website
forwardme.com
Category
Shipping & Logistics
Location
Bear, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 84% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Thanks so much for your feedback, Ibrahime!
We're really happy to hear you consider us the best — that means a lot to us! 🙌 Regarding the issue with DHL, we completely understand the frustration. In some cases, DHL places restrictions or temporary holds on certain shipping destinations, which can affect availability. Unfortunately, your destination is currently one of those affected areas.
We're keeping an eye on the situation and will resume DHL service to your location as soon as it becomes available again. In the meantime, we truly appreciate your patience and understanding! 😊
AC
Andrew C.
"Great Service and Responsive Support!"
"Great Service and Responsive Support!"
I had some concerns about storage fees, but Forwardme's customer support team was very professional and transparent in addressing my issue. They took the time to review my case thoroughly and provided clear explanations. Their commitment to customer satisfaction really stood out, and I appreciate how efficiently they resolved my concern. I highly recommend Forwardme for their reliable service and excellent customer support! Thanks Ayberk and the Team!
Response from Forwardme.comMar 14, 2025
Dear Andrew,
Thank you for your 5-star review and for sharing your experience with our storage fee inquiry. We are pleased to hear that our customer support team, particularly Ayberk, was able to address your concerns in a professional and transparent manner.
We understand that clarity and efficiency are essential when dealing with customer inquiries, and we are committed to providing thorough and understandable explanations. We are glad that our team's dedication to customer satisfaction was evident in resolving your issue.
Your recommendation is greatly appreciated, and we will ensure that Ayberk and the entire team receive your kind words.
Thank you for choosing Forwardme.com.
LN
LN
Excellent
Excellent, responsive customer service, turnaround time, and delivery of goods.
Response from Forwardme.comMar 14, 2025
Dear Lisa,
Thank you for your 5-star review. We appreciate you highlighting our excellent customer service, responsive turnaround time, and efficient delivery of goods.
We strive to maintain high standards in all aspects of our service, and your feedback confirms that we are meeting those goals.
Thank you for choosing Forwardme.com.
PH
Peter_HM
Precise !
precise ! in time !! and without any doubt about the how and when !!!
Response from Forwardme.comMar 14, 2025
Dear Peter,
Thank you for your 5-star review. We are pleased to hear that you found our service to be precise, timely, and clear.
We strive to provide reliable and efficient service, and your feedback confirms that we are meeting those goals.
Thank you for choosing Forwardme.com.
CU
customer
Amazing service and team.
Amazing service and team.
Response from Forwardme.comMar 5, 2025
Dear Hiba,
Thank you for your 5-star review. We appreciate you taking the time to provide feedback on your experience. We are pleased to hear that you found our service and team to be amazing.
We strive to deliver excellent service, and your positive comments are valuable to us. We will share your feedback with the team.
Thank you again for your review.
CG
Chaviva G.
Better prices and customer service than the competitors!
I had been using a competitor service for several years while living abroad but became disappointed in the speed of service, cost of shipping, and horrible customer service.
I gave Forwardme.com a chance and after three shipments, I am so happy with everything, largely because of the customer service and speed of packing and shipping. The prices are also so much more reasonable and realistic than the competition.
When a delivery went missing, the Forwardme team tracked it down, explained what happened, and ensured an expedited shipping to get back on track. They are incredibly responsive, thoughtful, and kind.
I am also impressed that they've upgraded their packing to include who packed the package, which gives the entire service a very personal flair. Yes, real people are packing your box!
Overall, I'm very impressed and can't wait for my next shipment.
Response from Forwardme.comMar 5, 2025
Dear Chaviva,
Thank you for your detailed and positive 5-star review. We are delighted to hear that you've had such a significantly improved experience with Forwardme compared to your previous service.
We understand the importance of efficient shipping, competitive pricing, and, most importantly, responsive and thoughtful customer service. We are pleased that our team was able to resolve the issue with your missing delivery and provide you with a satisfactory resolution.
We are also glad you appreciate our efforts to enhance our packing process, including the personal touch of identifying the team member who packed your shipment.
Your feedback regarding our pricing, service speed, and customer care is invaluable and confirms that we are meeting our goals. We are committed to maintaining these high standards and look forward to processing your future shipments.
Thank you for choosing Forwardme!
LA
Les A.
Friendly ,polite and helpful no matter…
Friendly ,polite and helpful no matter what always good work.
Response from Forwardme.comFeb 18, 2025
Hi Leslie,
Thank you so much for your wonderful review! We're absolutely delighted to hear that you find our team friendly, polite, and helpful. Providing excellent customer service is a top priority for us, and it's so rewarding to know that our efforts are appreciated. We strive to deliver good work consistently, no matter the situation, so your feedback means a lot to us. Thanks for taking the time to share your positive experience – we look forward to continuing to serve you!
CL
Clive
Bought a bike
Forwardme made every effort to assist and assure that I received my order in timely manner, thank you.
Response from Forwardme.comFeb 18, 2025
Hi Clive,
Thank you for the great review! We're so glad to hear that Forwardme was able to assist you in receiving your bike in a timely manner. We understand how important it is to get your purchases delivered promptly, and we're always happy to go the extra mile to ensure a smooth and efficient delivery experience. We appreciate you taking the time to share your positive feedback. Enjoy your new bike!
