Forward EmailReviews of forwardemail.net

I am very concerned about the privacy of the emails I forwarded through this service. I contacted their support because in the logs several emails were not sent to the real recipients of the aliases but to other emails that I had never configured or knew. Their response, after days, is only a logging problem but people were not receiving the emails. So who were they arriving to? They decided to investigate further and their response is probably you have a virus or you have been hacked. I sent proof of the fact that the unknown emails (from their logs!) even in the alias configuration, did not appear on their site. When I explained this they disappeared for days and I never received a response again. Today I finally received a response after 1 week: probably the IP is blacklisted for this reason the recipients do not receive the emails: I am sent a link where I can request the unblocking. I run, on their site, the process to unblock it and I get the error that it is not blacklisted. I have asked several times, but reading other reviews here on Trustpilot confirm that they do not respond to emails or the answers arrive after days. So my review cannot be positive and I invite you to be careful, for privacy reasons, not to send sensitive data in emails because they could reach random people.

In using the paid service for approximately 2 months (through Sept and Oct 2024) so-far the most noticed:
 negatives: * on 3 separate occasions over 2 months the service deleted all my emails unexpectedly and there was no easy way to recover (there is a more complex recovery I chose not to invest time to figure out); * support requests close after their first response and do not reopen when replying, one time there was no response from support; * accessing mail is remarkably slow at times, while other times it performs as expected; so slow that tokens sent for login expire making it difficult to rely on the service for anything critical (imagine trying to make a flight and needing to login to something before boarding); positives: * setup is relatively straightforward for those with technical aptitude/background (I worked as a sysadmin and software eng.) however could be improved for usability; * overall the price point seems reasonable if the negatives are addressed; * there is some support, despite it having room to improve; * emails send reliably through the service; * forwarding seems reliable; My overall impression is that the group lacks core quality controls and solutions for performant operations and recovery, affecting business focus, which would make it suitable for hobbyists and folks on a budget, or where it's used only for forwarding--due to the problems mentioned related to hosting email on their platform. Unfortunately, don't currently recommend for running a small business due to the data loss and slow performance, though if these were fixed it would be an option to reconsider. (jimmont.com)

I highly recommend this service. Forward Email currently handles my accounts registration and verification flows via api. The setup was simple and the reliability far exceeds what I was expecting. On top of this, real people will respond to your support requests. I pay premium(who wouldnt at that price) and have absolutely zero complaints. IMO: Without a doubt the best solution for anyones email needs.

I was using this service. Its a very useful service and was using their free plan. You have to appreciate the free plans they offer and also not expect premium level features or support. But this for me has stopped working and only noticed by chance, so i could have missed so many emails. I checked the setup with GoDaddy DNS and it was verified and checked. Now it is not working at all. I emailed there support but replies take time so I had to change to a different email forwarding service for my main emails. I will update this if the service starts working again

I signed up about 2 years ago and lightly used the service for testing only. I finally decided I would commit and use this service exclusively. I had minor issues initially and due to my own configuration, a contact email was never received on the support side. I finally managed to get ahold of support and they helped me get things corrected. This was about 8 months ago at the time of this writing. I now use FE as my front-line email routing service and it has been solid. They route all of my domain emails to anywhere I point it, making my family happy for sure. I have been incredibly happy with the service. I am a paying customer so I don't use TXT records, but instead, I use the web panel to set up emails now. It is so easy to set up email forward and also a quick junk email address for anything I don't want to use my main email for. Forwardemail now has a solid infrastructure and I have had zero delivery issues. Their spam system does a fantastic job also. My spam receiving rate is maybe 1-2 a week, which is down from 100+. Good job to the team in setting up and operating a solid network. I am going to be a customer for a long time going forward. Good job guys.

I am ready to try setting forwardemail.net I have not been able to do so after many attempts

They sell DKIM available on configuratable on free-tier, but actually you need a paid tier for this lol, i had to send an email to understand that they only"verify [DKIM] on free plan"... like any other competitor ? anyway don't waste your time just use cloudflare or your own registrar mx plans. their only point is being "opensource" PS1 : after reading FE's answer you should understand that they avoid mentionning DKIM because they can't contradict what I said lol, hey even made a request to trustpilot that I was in the wrong company for my review to disappear haha

I've been using the upgraded paid service for a while and it provides a ton of extremely useful features for not very much money. I run email for several domains through them, both inbound and outbound. When I've needed support (seldom) they respond within 24 hours. Do note they are very picky and careful about their IP reputations. I sent one email, just one, that got classified as spam (I didn't know that .msi attachments were not allowed) and my SMTP service was suspended at once, but when I emailed and explained what had happened, it was restored within a day.