SUPERAntiSpywareReviews of forums.superantispyware.com

I got great service today but for months now, I had a very concerning experience. I have been a customer for about 15 years. Previously Support.com I got quick service without having to go through the sales team whose only goal is to sell you what you don't ask for or need. They try to use scare tactics to sell you. it really pisses me off. Just get me to tech people and get my problem fixed. They even signed me up for one I did not approve and I had to get it removed. Commission sales I guess.

He listen to me very well!! and helped me do it all. its the live tech who we had trouble with not sure who he was. but he was definitely was yelling !!

Problem was slowness of all processes. After fix took 45 minutes to restart; second and third restarts took 10 minutes each so really don't know if problem was resolved yet. Personally I have tried to fix this so I gave it tto an expert. Because I am not an expert I do not know yet if my problem was completely resolved. My laptop is 14 years old so may not be fixable either!

Making online connection was difficult. Everything else was great as was tech Edgar

Did what was needed

Rod was very nice and patient, it was tough setting up my new printer because my laptop is soooooo old. I need a new one.

he did all the work. i did not have to do a thing

When they worked on my computer they do a great job and quickly, however, the callback was slow. They told me they would call back yesterday but did not call until 2:50 this afternoon when I was bus. I called again and they worked on it approximately 5 hours later.