dawn
My computer repair shop installed the …
My computer repair shop installed the free trial of spyware and recommended that I purchase the product at the end of the trial. When I attempted to do so I found it was not user friendly. My registration number would not work, when I followed the instructions on how to trouble shoot this I was sent the same registration number. The program did not download properly and I submitted a ticket for this as well. At this point was very frustrated and asked for a refund. Received a rude response, accusing me of spamming. Can more than one request go on a ticket? Maybe if your product was easier to use I would not have to submit so many tickets.