Fort TroffReviews of forttroff.com

I have been a customer of FortTroff.com for 6 years now. Every order comes on time and if there is an issue they do replace the product. We had two rings in which the product's battery would no longer charge and they replaced the items. We did have to pay for shipping to send them back. Customer service has been good with our experience! Packaging is also wonderful to receive. You know it is a FortTroff order when it arrives and the packaging peanuts go nicely down the drain. It makes us feel better we are sending less to the landfill and more to be recycled. Best time to catch FortTroff is during their sales and free shipping events.

Better hope your purchases work or they make you pay the return shipping! It took 5 days just to get an address to ship the thing back to and have had zero correspondence since doing so. They are PAINFULLY slow to deal with issues, if you even can call it that. It is now Jan. 10th, and I am still having to deal with my Black Friday order. Do Yourself a favor and use Amazon.

Worst company I have ever dealt with price doubled after purchase with import costs never again

I’ve been buying a number of products from Ft Troff over the past 6 years and not one problem

horrible customer service. Need a spare charging cable for one item I ordered. Sent serveral times a mail, but no response. Fort Troff? Nerver again!

Having ordered one item, I received this within the shipping window advertised on the website in perfect quality. I then received a second parcel which was a free promotional item that they had forgotten to include but still sent out anyway. Can't fault them.

Horrible Service... they charged my credit card but never sent goods. Did send several emails, never received any reply. Will press charges now

A few times I have complained to Fort Troff about a Freeballer Stretch that is much too small and therefore unusable. There is absolutely no response to my complaint. Very annoying.