FortinetReviews of fortinet.com

Client is like malware you cant quit if you don't nuke every single subprocess from terminal. Never install on your system

It won't let me play chess, chess isn't even that bad of a game

I have no idea what went wrong, but your team used to do an excellent job. Lately, it feels like the quality of support has declined significantly, and I'm beginning to wonder if things changed after Fortinet acquired Perception Point. When I open a support case now, I often receive links to knowledge base articles instead of someone actively helping to troubleshoot the issue. That wasn't my experience in the past. I've also tried calling the Fortinet phone numbers listed online, but I haven't been able to reach anyone. I just end up being transferred through a loop of menu options without ever getting to the appropriate department. I hope this feedback is taken constructively. I value the product, but I'm concerned about the level of support we've been receiving recently.

Update to firmware 7.4 removed SSL VPN and IPSEC VPN didn't work at all, only way to get VPN was through ZTNA but, once the trial license ended there was no more access without buying 25 licences. My "Premium" support did nothing to resolve the issue. After purchasing the EMS service, Fortinet couldn't activate the non-refundable license and "Premium" support had no idea what hardware or firmware I was using, just some guy reading the PDF I already had. A week later, (8 months after killing VPN) Fortinet updated to 7.7 and fixed the VPN. We'll be changing to another vendor later in the year.

Fortinet blocks EVERYTHING as long as it thinks the site is a "game". Its's unusable I can't believe my school uses it.

ABSOLUTELY SUCKS! 0 out of 10! It's customer service sucks!. I have a IEP computer and fortinet is active on it. I'm one of those guys who likes Scratch and fortinet makes it plain unusable! It begs me to delete cookies and reset the wi-fi. and Its like it hates me. I heard from a friend that his mom is a teacher and Fortinet blocked attendance. attendance! It short it sucks

Pieces of sh*t! Zero support whatsoever. Biggest scammers and ransomware distributors in existence! You buy the product and they simply block it just because. And they give no explanation and just tell you spend 20k again and buy a new product, while admitting that they deliberately blocked it for no reason.

Can’t go on 3D tuning or Spotify, some because of “uncategorized” blocks dirtbike, fishing, and any anything stupid like scary, we have securely and this old crap over yonder at school, actual hell but we manage to get round it