For Teachers Only by Atlas Pen & Pencil LLC.Reviews of forteachersonly.com

This company has the worst customer service ever! I will never order again. I have ordered pencils for years and this year they came incorrect and the representative says let me educate you. I hope you educate her on how to speak to a customer when clearly the order was incorrect on the company’s part. There should never be an imprint space option for 3 lines on a one line option pencil. ✏️ the representative was rude and nasty. I would suggest you update your website and your staff. I have never written a bad review on any company so this should tell you a-lot. If anyone is in need of a pencil that says compliments of just let me know.

I have been a loyal customer since 2016, yet this all changed as of last month. I ordered a class set of personalized pencils for my students on November 4. It is now December 7, and they have yet to be shipped. I contacted customer service twice, and no help was offered. The second person promised an email to me, and that never happened. I am out 56 dollars without this as a gift to my students. I will not be ordering from this company again.

They sent me a proof that was obviously wrong and didn't match my order. After email correspondence to get a correct proof, they didn't print the pencils. Weeks later when I contacted them again, they printed and sent the pencils. The pencils that arrived were the wrong pencils from the original wrong proof. Not even the same color as what I ordered and printed with an image of some lady on them. They didn't respond to email again. After waiting on hold with customer service, who didn't care one bit about how long it's been or how they sent the wrong thing, they're asking me to return the pencils with the lady on them for me to get the pencils I ordered. This isn't a misprint or a mistake.

I attempted to ask questions about products. They were too incompetent to even answer a question properly, professionally, or politely. I'm glad I never bought anything, because based on others' reviews on various sites, you may not get what you ordered, or not get anything or a refund.

Up until this year I would have given them 5 stars. This year my order never shipped. They have been unresponsive to emails and phone calls. Currently on hold, but I am wondering if anyone is even working. Does anyone know if they are still in business?

If I could give Zero stars I would. Horrible customer service. I ordered pencils before Thanksgiving for my class to have in time for Christmas. When the order came I immediately emailed them that one set was missing. They ignored that email. I emailed again saying I’d like a response and was told that the replacement order had been entered in their system. I’ve emailed 4 times and cannot get confirmation on when I will get them. Very disappointed in this company and will not be a returning customer.

This company has extremely poor customer service. I had ordered personalized pencils for my class as a holiday gift. I ordered the pencils with plenty of time for them to arrive before we left for break. I emailed three times about the status of my shipment before someone finally got back to me simply with the tracking number. I then emailed again that the pencils would not arrive by their guaranteed delivery date and that we would already be on break so no one would be able to accept the order. The person that emailed me back that time had told me I did not order them by December 4th which was the cut off, but right below it has my order date which was before the 4th. They then tried to tell me the only way to get a refund was to refuse the order but since no one was on my campus that was not possible. It is now January and the pencils are no where to be found, I have no refund, and no one competent enough to email me back. I also asked multiple times for a phone number so I could speak to someone on the phone about the situation and they never provided that for me. I would NEVER use the company again and would urge anyone who is considering to do the same.

Stay far away from this company. I had a horrible experience. First they sent my order to the wrong address. When I finally received my order one set of pencils had the personalized name partly printed on the eraser. Very difficult to find a contact number. Finally found one. Here it is 1-800-642-8885. Each time I contacted the company they really didn’t seem to care that they messed up. I will never use this company again.