For Teachers Only by Atlas Pen & Pencil LLC.Reviews of forteachersonly.com

Response from For Teachers Only by Atlas Pen & Pencil LLC.Dec 22, 2025

Hi Michele, we're so sorry to hear that you didn't receive your entire order. When this happens, we ask that you please contact us immediately so we can investigate what may have happened and get your replacements into production as soon as possible. If you haven't already, please contact us by phone (800) 642-8885 or email [email protected] so we can determine the best line of action. Thanks for notifying us about your experience - we're here to make this right!

Response from For Teachers Only by Atlas Pen & Pencil LLC.Dec 16, 2025

Thank you for reaching out and for being a loyal customer—we truly appreciate that you order with us year after year! We’re sorry for the frustration you experienced while trying to edit a past order. At this time, previous orders can’t always be edited directly online, but our customer care team would be more than happy to help you place a new order or recreate a past one for you. Please email us at [email protected] or give us a call at (800) 642-8885, and we’ll be glad to assist and make the process as easy as possible. We look forward to helping you get exactly what you need!

Response from For Teachers Only by Atlas Pen & Pencil LLC.Dec 15, 2025

Thank you for taking the time to share your experience with us. We’re really sorry for the confusion and frustration caused by our communication — that’s absolutely not how we want our customer service to feel. You’re right to expect clear, consistent messages, especially when it comes to coupons, invoices, and order updates. The follow-up email recalling the earlier message was a mistake on our end, and we understand how unclear that must have been. We also apologize for the lack of a tracking notification and for any confusion around the invoice messaging as we experienced a brief, technical delay with our transactional emails at that time. We appreciate you letting us know about this experience so we can address it internally and continue to improve.

Response from For Teachers Only by Atlas Pen & Pencil LLC.Dec 2, 2025

Thank you for your honest feedback. We’re sorry for the delay you experienced with your order. While our goal is always to ship orders within 5 business days, there are instances when we fall short — and we understand how frustrating that can be. Please know that your experience isn’t what we aim for, and your feedback has been shared with our production team so we can continue to improve. Thank you!

Response from For Teachers Only by Atlas Pen & Pencil LLC.May 2, 2025

Hi Tammy - we're sorry you did not receive the password reset link we sent to the email on file for your account. Please make sure that [email protected] is on your safe sender list so that our email is not sent to your "junk" or "spam." We sent a second email with reset instructions on April 23 and hope that you were able to access your account now as needed. Please contact us if you are still having trouble. Thank you!