Formidable FormsReviews of formidableforms.com

Formidable's support is first class. Response are timely and very helpful. We typically have a response within 2-4 hours of submission. Their communications are clear and complete. They do have difficulty with some support requests that require a change the plugin programming - something that is a code error as opposed to operator error.

Quick, relevant responses and the respondent took time to understand the issue rather than trying to give a quick fix.

I used Formidable Forms Pro for a client-facing site and built working forms with Pro fields, including sections. When my license expired, those existing forms became partially uneditable. Not “no new features” – I lost the ability to edit what I had already built and paid for. To be fair: front-end forms keep submitting, and the knowledge base does state you lose access to Pro features while expired. So this is technically documented. My problem is where it’s documented. The pricing page – the page you actually read before buying – says renewal is required for continued access to support, plugin updates, and new add-ons. Nothing about losing the ability to edit forms you already made. Two different messages in two places, and the softer one sits where the purchase decision happens. I understand paying for updates and support. That’s normal and fair. Locking editing access to work already completed under a valid license is a different thing, and it should be stated plainly on the pricing page rather than buried in a FAQ. Practical consequences for me: I won’t be renewing, I’ve stopped recommending the plugin to clients, and I’m migrating existing sites to an alternative. The plugin itself is capable and well built – that’s what makes this policy frustrating rather than merely disappointing. If you’re evaluating Formidable, budget for permanent yearly renewal, not a one-time purchase. Whatever you build, you keep the ability to run it, not to change it.

Customer support is great. Jonathan stayed in touch while he hunted down the problem I was experiencing, fixed it and gave me tips on how to improve.

Always so helpful! brilliant support!

Magnifique produit

This software is fantastic. It's allowing me to design elaborate self-assessment questionnaires with calculations and conditional logic. I especially like that users can access and edit their own historical records through views.

Formidable forms helped greatly in serving the company's data collection process. Worklows are effective. Support are 100% efficient in solving issues. It was great to have this in my wordpress website.