Form Health is the virtual medical weight loss clinic that provides individualized care from an ABOM-certified physician and CSOWM-certified Registered Dietitian. Learn more at formhealth.co.
Form Health (formhealth.co) has 804 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
formhealth.co
Website
formhealth.co
Category
Personal Care
Location
Boston, Massachusetts
Listed on Five Star Index
2026
About these reviews
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The company replied to 93% of reviews.
Latest
Most recent review: October 2026.
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Here is what I really like about form… nice medical professionals and a user-friendly app.
Here is what I really like about form health. The dietician, McKenzie, has been very helpful. She is focused on progress not perfection. She is not judgmental the way other nutritionists I have worked with are. She provides me a lot of resources/documents through the app that I can read and print out to help me select the best protein bars and shakes, learn more about healthy proteins, etc. She is friendly, helpful, and positive.
Response from Form HealthJan 8, 2025
Kathy- Thank you so much for sharing your experience with Form Health and for highlighting your Care Team's incredible support! We're thrilled to hear that her approach of focusing on progress and positivity resonates with you. We wish you the very best as you continue your journey with Form Health.
JA
Jason
Bariatric Patients who are Forced to use Form Health
Feedback for Form Health’s leadership and future consumers who are Bariatric patients already under the care of weight loss specialists and forced to use Form Health by their insurance.
My company’s insurance plan design now forces me to get my GLP-1 medication from Form Health in order to be covered by insurance.
I had Bariatric surgery and have been under the care of a medical practice that specializes in weight loss and where the providers actually spend time on the hospital floor and in the operating room. I’m sure the providers are fine at form health, but virtual is not as personal as in person, no matter the talking points.
During the enrollment process, you receive automated or copy/pasted correspondence about the ‘evidence based approach backed by science’ and how great there providers are, as well as canned pdf resources that are intended for people who have no clue about the approach to weight loss (tips, suggestions, all redundant to people like me). This cookie cutter approach does not work for me, as a Bariatric patient. I already have a plan that is ‘evidence based and backed by science.’ They claim the value proposition is the customized plans they create, but there was no customization or proper dialogue that acknowledged my unique circumstance during the enrollment process.
There should be a curated enrollment process for patients like me who have to see the local providers for the rest of their lives and only need one medication from form health, as forced by insurance, and don’t intend to use all of their services, because they will be duplicative of the services received from a local practice.
As an example, their enrollment process and user interface only asks and allows for the release of records from a PCP and not a Bariatric specialist. They had to manually launch another release. This tells me that they don’t consider the needs of people like me.
For example, there is an assumption that you will meet with the Form Health team monthly, when in fact, many patients like me do not currently meet their current care team monthly, as this is excessive and not needed. This is just a way to bill insurance companies monthly. When I asked whether I have to use their dietitian, because I have one, they said I have to meet with them, so I can discuss the frequency of care with this person, which doesn’t acknowledge my current situation, patient choice or need.
**Customization of your unique plan seems to stop when you seek to opt out of the dietitian services, even if they are not wanted, valued and a duplicate service, as they want to bill for their monthly charge.
The form health team simply replies to inquiries with talking points, cookie cutter answers and no flexibility and keep reiterating their evidence based and science backed program. The fact that you can’t speak with a human over telephone is also terrible, because there is no other way to convey this feedback in a dialogue versus one way written communication.
While it is not Form Healths fault for company decisions that are intended to reduce the number people on expensive GLP-1 medications, they need to do a better job at enrolling people who already receive the same and possibly better care then they offer.
I would be happy to speak live to someone to share my experience and offer feedback to possibly help further improve their process, but that will be up to them to decide whether they want to speak from beyond the veil of the app. If they did want to speak, they can reach out to me, but I would only speak with an executive who can actually initiate change. I do also plan to speak with the leader at my company who manages this sizable contract/relationship, who I know, to provide this feedback directly to Form Health as well.
Response from Form HealthJan 9, 2025
Hi Jason - thank you for sharing feedback about your Form Health onboarding experience. We are continually working to improve our patient experience and appreciate your insights from the perspective of a bariatric patient. Please know that your Form Health Care Team will consider your previous treatment as part of your personalized treatment plan and will coordinate with your current providers, as appropriate, to help you meet your health goals. Our team has been in touch with you via the Form Health app and we are happy to address any further questions or concerns there.
AL
Amanda L.
I haven’t been able to meet with a…
I haven’t been able to meet with a doctor since my initial appointment last October. I got an email that I was going to be reassigned and nothing has happened yet.
Response from Form HealthJan 6, 2025
Hi Amanda- we apologize for any inconvenience you’ve experienced while trying to schedule with your Form Health doctor. I’ve followed up with our team regarding your concerns, and they’ve reached out to assist you further through the Form Health app. Thank you for your patience, and we wish you all the best.
MD
md
I appreciate the ease of making…
I appreciate the ease of making appointments and getting prescriptions at my pharmacies of choice. I would appreciate some better discount on the prescriptions.
Response from Form HealthJan 3, 2025
Thank you for sharing your experience! We understand that medication can be expensive. Form Health does not offer any discounts on medication, ultimately cost is determined by your insurance plan. Our team is here to help with prior authorizations and to navigate insurance coverage when needed. We wish you continued success on your Form Health journey.
SE
Sean
Form has been life altering for me
Form has been life altering for me. I have lost 50 pounds, regained my ability to exercise and improved my health.
Response from Form HealthDec 30, 2024
Sean, this is incredible! Congrats on all that you have achieved on your weight loss journey. We wish you the very best.
DP
Donna P.
I couldn’t do this without my support team at FORM!
I’m having success with the FORM Health program, and that is due to my wonderful support team. Dr. Haq has reviewed my medical history to determine the best program for my needs. My nutritionist, Kaitlyn, is truly amazing! She is a great listener and recommends healthy options for meals based on my food preferences. I am so grateful for my team who is helping me on my journey to get more healthy!
Response from Form HealthDec 24, 2024
Donna- thank you for choosing Form Health to support you in reaching your goals! We are so glad to hear that you are enjoying working with your Care Team to create a plan that's right for you. We wish you all the best.
TL
Tenisha L.
My experience has been life changing…
My experience has been life changing not only have I been removed off prescription medication and reached my weight loss goals. The support has been amazing.
Response from Form HealthDec 23, 2024
Tenisha- thank you for sharing your experience! We're so happy to hear that your journey has been life-changing and that you've achieved such incredible milestones, from reaching your weight loss goals to reducing the need for prescription medication. We wish you the very best.
SM
Sandra M.
Great professional
Great professional
Easy way to communicate
It make me very comfortable dealing with the dietitian and medical care
Response from Form HealthDec 23, 2024
Sandra- this is wonderful to read! We appreciate you taking the time to share your Form Health experience.