Customer
2025 shipping nightmare
Update - reached out to them and got response for shipping. If you’re having issues make sure to email their customer service. Was part of the new years sale, placed order on Jan 1 and said package would be shipped after the 13th due to inventory count. They said on their announcement that it’s being processed based on the timeframe of order placement. It’s already the 20th and still no shipping notification from them and no follow ups. I have seen other people having the same issue too and there is no official response from them. People commented on instagram but they straight ignored us. I am only giving them 2 stars because I purchased from them 2 years ago and they were ok back then. I’m really frustrated with them now. I bet that the reason they are ignoring customers who placed orders on sale items because are trying to work on PRing their issue with LA fire relief based on the comments I saw on Instagram. They must’ve thought that PRing is more important than customers.


