For Love & LemonsReviews of forloveandlemons.com

I purchased several items and one was not shipped and was refunded to me however the item was still present on their website in the same size I started a chat and sent two emails and never heard back I am definitely a higher end shopper so this was a new brand for me and i would never buy something from them again! Dr b

from my FOURTH email to their customer NOservice: WOW- the first time I ordered from you I thought you had good customer service. It turns out you have NO CUSTOMER SERVICE. I sent 3 emails over 5 DAYS WITH NO REPLY anybody home??

They have gotten so stingy and the prices have sneakily gone up. They're getting more and more greedy over the years and the customer service has gone cold. Its most likey being ran by AI at this point. Also when you join their member program, do you know what the "gift" is? Its a link to their homepage.... wowwwww such a great gifttttt thanks for nothing!!

wont provide refunds. scammers.

This company has created a "beautiful" image for itself however the insides are rotten. Besides the overpriced clothing, cheap quality, and lack of inclusive sizing and model representation, After shopping with them for many years, I have got to stop drinking the koolaid and admit that this company doesn't give 2 shi about their returning customers. I had a technical issue with entering a promocode. Essentially, my promo code had worked and as I was clicking the purchase button the promocode quickly vanished and FL&L charged me full price! I quickly emailed customer service explaining the issue however they were unhelpful saying there was nothing they could do, nor refund me the amount that my promocode discounted. I get the vibe that they're greedy and they're doing the absolute minimum when it comes to customer service. In fact, I got the impression that they wanted to make it so difficult for me to get my money back that they suggested unnecessary obstacles such as canceling my entire order. Why should I have to do the work? I am giving YOU money, WAY more money than what your company deserves. I mean lets face it they are overcharging bras that are work $25 up to $200. This experience put a bad taste in my mouth. There's either a technical bug on their checkout page (which they refuse to check out btw) or their system is designed to erase promocodes to charge customers full price....... oh and btw to even get a promocode for this store is also extremely difficult. It's soooo rare to even get 10% off ..... they are very stingy. I would not recommend buying from them.

Made a return on an outfit I decided against for an event- same packaging and tags on. They sent me a picture with no stain and said they are going to charge me a restocking fee for damage. Awful customer service and such scammers.

For Love & Lemons is a scam. They sent me an incomplete order(I ended up returning two items bc they were terrible quality), then told me to file a dispute instead of helping me directly. After following their instructions, the dispute was denied probably because they lied and said everything was delivered but did not keep in account any of the things I have told them, I had gotten the package partially opened by my neighbor. They’re dishonest, slow, and completely useless once they have your money. No apology, no accountability, no real customer service. This company is terrible, the quality of the clothes are absolutely terrible. The customer service is terrible, and useless. Don’t waste your time or your money.

I ordered from For Love & Lemons and never received my package. The delivery confirmation had a signature that wasn’t mine. I contacted their customer service multiple times and was only offered a replacement or store credit — for a product I never received. I sent a final request on June 6th, asking for a refund, and they have completely ignored me since. I would not recommend ordering from them if you’re an international customer — the risk is not worth it.