For Love & LemonsReviews of forloveandlemons.com

Ordered same dress in two different sizes, unfortunately none of them worked for me in terms of style. The items were returned same condition as upon arrival, and once they refunded my purchase they deducted $280 CAD - some of it was my return fee which is ok. I contacted them and they said they withhold 25% restocking fees at there were some signs of wear. If there were signs of wear, why wouldn’t they reach to me and advise when making the refund? Basically another overpriced brand with cheap stuff, the clothes smelled horrible plus the lack of quality just doesn’t justify the purchase. Terrible experience and won’t recommend buying from them.

I'm reviewing more about customer service, or lack thereof. The clothes are always beautiful. But they charge $10 to ship anything. And the shipping takes FOREVER. I placed my order two weeks ago and have still not received it and the package is still a week away when I track it. Three weeks to get something you ordered in this day and age?! It's unacceptable. And to not offer free shipping on top of it. So you're paying shipping fees to get something at a snail's pace. Nice.

Extremely cheap quality. You can buy better and similar products on Shein for literally 1/20th of the price lol. Not only that, but their whole anorexic, underage, Lolita thing is kind of appalling.

This brand is astonishing. A large majority of the clothing that they sell looks gorgeous on their website, but the price point is insane. Okay, fine, I thought I would save up and splurge on a new dress that would typically be outside of my price range. I bought a $300 dress and still had to pay extra for normal ground shipping which was a bit strange to me, typically when you are spending that much you get expedited shipping covered by the business. The shipping company they use, "Route" makes you download an app to track your package, but the tracking does not work at all. For the past week, my package has been at a postal location marked as "in transit" day after day... with no forward progress. I have called the shipping company, I have called for love and lemons, I have tried to contact "Route" and they all just have told me to be patient and wait for updates, and that shipping could take as long as 12 business days. It seems like a brand that boast luxury and high end prices, would opt for a more reliable, secure, and expedited shipping process and be more inclined to try to assist their customers. The dress that I ordered over 10 days ago is now of course not going to arrive in time for me to wear it to the event I had planned to wear it to, so now I get to hassle with returning it, which is highly irritating and disappointing. Lesson learned, higher prices does not equal better customer service. Do not order from this brand unless you have 3-4 weeks before you need your items.

Terrible customer service. I bought a bra and a short, but only bra came in. After waiting for 2 weeks, I reached out to them and they said the short got sold out. Then they refunded me the money for the short. I would not got a refund if I never reach out to them. Also, I couldn’t return the bra because it’s marked as a final sale product. But I originally bought this bra to go with the short. I’d never shop from here again.

I have a friend starting chemo so i ordered a chemo lemon package. they never sent it and when i emailed they never got back to me. weeks later i called and told me they 'missed' the package. This is disgusting!

What an awful place to buy clothes. It took forever for my friend’s dress to be delivered, and when it did it was in a paper bag - so gross. If you want to shop go to Loveshackfancy.

Horrible customer service I ordered a dress each time it took a week to send it off, when I contacted customer Service during business hours they they never answer the phone as if they screen there calls, I’ve been buying there dresses for years the material is cheap and the dresses or so not even worth it stay away GO TO FREE PEOPLE!!