ForkfulmealsReviews of forkfulmeals.com

HORRIBLE CUSTOMER SERVICE! My first order had 2 incorrect meals. WHY? Either someone can't read or they ran out of my choices? IDK. Either way, this wasn't taken care of. Meal services are for those who also track macros or have dietary restrictions, so although I got the correct number of meals for the 1st order, they were NOT what I wanted. For my 2nd order, I was MISSING an entire meal. I've submitted tickets, taken photos and emailed them, and I get ignored. The numbers on the site and emails are ringing endlessly too!!! I am extremely frustrated. 1 mistake, ok as long as it's fixed. 2nd time around? How are you in business with poor quality work?

My food arrived a day later then promised. The ice packs werent frozen, the food wasnt cold. I've called dozens of times and found that the call AUTOMATICALLY hangs up after 5 minutes exactly. I get an immediate response in a ticket when I open one online, but theres never any follow up. DO NOT purchase from this company.

Placed an order over 2 months ago which was never received, and despite several conversations requesting a refund they still haven't given me my money back. Customer service is quick but not very helpful.

I wish I could leave a good review for Forkful, but I just cannot. My son has allergies and upon asking I was told that every ingredient is listed both on the website and the meal itself. However, I opened one meal that was chock full of mushrooms and mushrooms were not listed anywhere. This made me very concerned that there could be other ingredients in the meals that also were not stated. So I do not trust them. I also found their website to be clunky to use. And lastly, our box of meals was delivered at 11:15PM, over an hour after we had gone to bed. This was in the heat of the summer and if my husband had not gone down to check at 1:30AM, the food would have spoiled by morning. I do not recommend this service.

I would give them zero stars if it were an option. I ordered one time from them, the money withdrew from my account and never received my box. I left an email which they replied to and said they were working on it. I didn’t get a follow up email so I called, apparently they needed to contact someone else within the company and would get back to me, never happened. I immediately canceled my subscription and will chalk it up that I’ve been scammed.

So many things were wrong with this experience. First, they shipped meals that we did not order and not ship the ones we did order. We called and were put on hold forever, then someone came on the call. They asked for pictures and we sent them. The stated that they would issue a partial refund which they never issued. Then we ate some meals which were terrible. We called again for the refund and were run around and then they disconnected us. STAY AWAY

We have been ordering from this company for three months now. We have had nothing but issues with delivery issues as well as their customer service. We live in an apartment complex. They do not send tracking information, they will tell you that your meal is being delivered one day, but then it shows up a day early or a day late. Our apartment complex mail room is where our boxes of food are just left in the direct sunlight with a room with no air-conditioning. I have reached out to them several different times complained about the issue and they say that they are going to fix it yet every single time it continues to happen. This is absolute horrible customer service and we are going to be switching who we order food from. Do not order from this company if you expect deliveries to be on time, not get a foodborne illness because of heat in your boxes is sitting in the sunlight or outside because they don’t give you tracking information. Our boxes have been left in the mail room for up to 24 hours because we’re told it is going to be delivered when it is not. When you do leave a message they don’t call you back when you message them. They beat around the bush. And there is never a solution normal people when they ship things they provide shipping and tracking information.

They charge you even after you cancel. They say there is nothing they can do to give you your money back because it's part of their policy. Worst food delivery, and the food is nasty.