ForkfulmealsReviews of forkfulmeals.com

I have no problem with the meals. My problem is with delivery. I have just started getting meals from Forkful and twice I have not received by delivery through no fault of my own Out of 4 deliveries, one was late, one was on time, two were not delivered. I’m 86 and need to be able to depend on my meals being delivered. I love that they are prepared without using seed oil, but what good is that to me if I can’t depend on receiving my orders? Please help.

Recently I noticed that 2 of my dinner packages had cracks in the bottom of the container that the food came in. I obviously had to throw them away, as bacteria would likely have contaminated the food. I took pictures to verify and report the issue to customer service.

Meals so far are above average and delivery has consistently been solid with well packed items with two large ice packs and insulation in box. Customer service has been great but there are significant issues. 1. No android application have to use their very buggy website where placing orders properly is an unmitigated disaster. If you even consider their add ons ( primarily deserts) they immediately charge you and then if you try to alter you have to deal with customer service who while responsive make ordering awful 😞. 2. Nutrition labels are totally bull 🐂 💩. Sodium levels and fat levels are clearly false and ingredients are not all provided on labeling or website. 3. The lack of diverse seafood choices is glaring. Chicken is nearly every dish. They should call it Chicken Meals not Forkful... 4. Are they actually Forkful or just Eat Clean in 🥸 disguise? (Fact: prior user of Cookunity, Nutre Meals, Factor, Freshly). Honest Conclusion: Overall I'm continuing with Forkful but continued ordering issues may change that...

I am giving this company 3 stars because my food has been plentiful and really good. I love the fast reheat time also. The biggest problem is their customer service, or lack thereof. You cannot reach anyone, no one returns calls and the billing # just cuts you off. I have tried "pausing" meals and nothing happens. They processed my cc again. I finally just now got "Michelle" on the phone and she was not a customer service oriented lady. She fought me on a refund, it must be escalated, even though my order is not due to ship until the 25th. I told her if it was not credited, I would have my cc company refund the charge from their company. This is why I never order online. This is the ISSUE.