Nathan
The worst meal prep service ever!
So, I've been a customer for a few months now (I canceled a couple of days ago). The first two weeks went great. After that, they screwed up my order every single time afterwards. Sometimes it was by one or two meals and other times I was missing five or more meals and then other ones were swapped. It got really old after awhile. Phone customer service is great other than the fact that the company has a "no refund" policy and will only credit your account. Red flag, right? And don't even bother with their email customer service. You won't even get a reply! But there's more... Around the summertime, I started receiving some meals that were spoiled. Specifically, any of the meals that had the fresh tomatoes or the plantains were bad because they had spoiled. You would think by then I would have had enough and canceled. But the problem is that other meal prep services like Factor, Cook Unity, and others either use WAY too much sodium or use unhealthy seed oils. That is the only reason I stuck around. Then early this week, I found what looked and felt like hair that's the equivalent of a cat whisker (same texture) sticking out of one of my meals. Then a couple of days ago, I was chewing on something with an odd texture mixed in with another meal. I spit it out and it was something like a piece of sisal rope or a weird textured twig or something. And then just now as I was eating a late lunch (the ground turkey italian bolognese meal), I just bit down on something hard and I think it broke part of my tooth! I pulled it out and it was a small piece of a metal chain like the ones on a biker chain wallet (I have pictures, but Forkful must've disabled the feature for customers to upload images. Why am I not surprised???). How that got in there is beyond me! But I'm done with these people! And I hope they go out of business. And they just might if I decide to sue for damage to my teeth from this foreign object in my meal!