ForkfulmealsReviews of forkfulmeals.com

Do not order from this company. I have had several meal delivery services and this one is the worst. My very first order and it came late on the wrong day. They did not let me know the order was delayed until it didn’t show up and I contacted them. Customer service couldn’t tell me anything so l had to create a ticket. When it did come the order was wrong. I received two meals the same and not one that I had ordered. When I contacted them they asked for pictures. I was never offered a solution for the mix up. I had preselected two weeks of menus in advance. You are charged one week in advance. Some meals are “premium” and cost an additional amount. I was charged the premium amount on one meal two weeks in advance. I cancelled the service and they initially offered me credit on the advanced charge. Credit on a cancelled service? Their final word was that the amount charged for food not received was non refundable. I had to dispute through my credit card company. With the many meal delivery companies available out there, scroll on by Forkful.

Stay far away from Forkful. It has been almost a month since my order was not delivered, and over three weeks since I demanded a refund because their customer service could do absolutely nothing to help locate my order. They could not find it, could not fix it, could not give me a real answer, and could not offer any actual solution. Eventually, I was told my refund was finally approved. That was 18 days ago. The money is still not back in my account. This has been one of the worst customer service experiences I have ever had. Their phone number is completely useless. No one seems able to actually help, escalate, resolve, or explain anything. They are perfectly capable of taking your money, but when an order never shows up, suddenly everything turns into a dead end of vague responses, delays, and zero accountability. At this point, I paid for food I never received, wasted weeks chasing down my own refund, and have been given nothing but empty assurances. In my experience, this company feels possibly fraudulent, or at the very least like a company with no functioning customer service and no real interest in making things right. I would never order from Forkful again, and I would strongly warn anyone else not to either. Unless you are fine with paying for an order that may never arrive and then spending weeks fighting to get your own money back, stay far away from this company.

Nothing but spam. I can't get them to stop emailing me. I am on a restrictive diet that they cannot accommodate but will not stop spamming. GO AWAY!

If I can give it zero stars I would. Food arrived fully warm. Clearly not packaged well enough to stand the travel. When I called To complain they wouldn’t give me a refund instead offered credit to a future box. However, I dont want a future box I want out. This is a HORRIBLE service. I’m about to just accept the loss of money and never do this again.

I was to receive my 1st delivery on Monday 6/29. When I did not, I called customer service & explained the problem to a woman who promised to look into it & get back to me. I didn’t get a call & called again with the same negative results. Tuesday, no food, called again with the same results. I did get a text stating my food would be delivered on 7/1. I wrote to you cancelling this subscription. I then called the sales extension to speak to a different person who Guaranteed me a call back which never happened. Your customer service SUCKS & I would never recommend you 🤬

Terrible service wouldn't recommend to anyone was put on hold for over an hour had to call over 10 times and still didn't receive any help

I placed an order with forkfulmeals for 106.89, and then opted to upgrade a meal for an additional 9.99. The first delivery was not successful because the items were damaged in transit. They said they'd try a redelivery the following day. After waiting an entire day, I called their customer service. The lady said they delivered and provided tracking. I looked and found out that they had delivered, but completely disregarded my instructions and delivered the food to the apartments LOCKED Amazon package room. There's absolutely no way for me to get the food from this room. I was assured either a credit or another attempted delivery. Neither of which have happened, I'd like a refund at this point

I was only trying to look at the menu and they placed an order for me, to an address I don’t even live at anymore. I spoke to 2 people who said they couldn’t cancel the order or refund me for meals that I didn’t even pick, but they would try to change the delivery to my current address and call with an update. But they never called me with an update and the meals didn’t show up to my current address yesterday. Now they are a day late, supposedly still in transit, and they still won’t refund me. It’s 91 degrees outside. I will not eat spoiled food. Your foreign customer service is polite, but not helpful or understanding of the situation. Not impressed. I will have to dispute the charge with my bank, which will take up even more time out of my busy schedule. DO NOT ORDER FROM THIS COMPANY.