hersReviews of forhers.com

3.310,416 reviews
Pharmacy & Medicine
Letterman Drive 1, San Francisco, California

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About hers

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.

hers (forhers.com) has 10,416 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: forhers.com
Website: forhers.com
Category: Pharmacy & Medicine
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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hers reviews

Showing 2,500 reviews with 1 star · Clear filters

customer
Jun 4, 2026
I have three charges from hers on my…
I have three charges from hers on my charge card. I have tried contacting them to get this corrected and the phone just rings and rings and rings. I am so frustrated. I do not and cannot afford over almost $400.
Response from hersJun 4, 2026
Hi there, I’m so sorry for any inconvenience you experienced, and I appreciate you reaching out to provide us with your honest feedback. I’ve requested further information to locate your account, so I can help you as quickly as possible. I look forward to hearing back from you soon.
Amber
Jun 3, 2026
The medication is not curbing my…
The medication is not curbing my cravings
Response from hersJun 3, 2026
Hi Amber, I’m so sorry for any inconvenience you experienced, and I appreciate you reaching out to provide us with your honest feedback. I’ve requested further information to locate your account, so I can help you as quickly as possible. I look forward to hearing back from you soon.
Andrea D.
Jun 3, 2026
Been using for 6 weeks and have only…
Been using for 6 weeks and have only lost 3 lbs.
Response from hersJun 3, 2026
Hi Andrea, I’m so sorry for any inconvenience you experienced, and I appreciate you reaching out to provide us with your honest feedback. I’ve requested further information to locate your account, so I can help you as quickly as possible. I look forward to hearing back from you soon.
Ryland H.
Jun 3, 2026
Have not been losing any weight in 5 weeks
Pills aren't strong enough haven't lost any weight after 5 weeks. .paying a lot for nothing
Response from hersJun 3, 2026
Hi Ryland, Thank you for bringing this to our attention. We are truly sorry to hear you had a frustrating experience with us, and we'd like the opportunity to make this right. We have followed up with you via email and look forward to your response.
D V.
Jun 3, 2026
GLP-1 injections
GLP-1 injections No weight loss after 3 months on medication. Waste of money. I workout and eat well. This medication should have assisted me in losing my PCOS weight like one I tried prior to this (was just too expensive so I tried Hers). I did receive a refund for the medication that had not yet been shipped.
Response from hersJun 3, 2026
Hi there, I’m so sorry for any inconvenience you experienced, and I appreciate you reaching out to provide us with your honest feedback. I’ve requested further information to locate your account, so I can help you as quickly as possible. I look forward to hearing back from you soon.
Morgan
Jun 2, 2026
Horrible Customer Service
I'm not happy with my experience with Hers. When I got my first order of medication, I knew that I had signed up for a subscription. Every subscription I've ever had ALWAYS sends an email reminding me that they'll be charging my card. I NEVER received an email of any sort, or an update on the app. I was charged nearly $400 for UNWANTED medication. When I tried to send it back (box unopened), they would not accept it. I would NEVER use this company again. Their customer service is awful.
Response from hersJun 19, 2026
Hey, We are truly sorry to hear you had a frustrating experience with us. We appreciate you sharing this feedback with us, so we can do better. If you need assistance with anything, please send us a message in the 'messages' tab at forhers.com, or send us an email at [email protected]. The Hims & Hers Team
Beth
Jun 2, 2026
$150 membership per month is a rip-off…
$150 membership per month is a rip-off then another $150 for medication. I had bad side affects so I quit the medication.
Response from hersJun 19, 2026
Hey, We are truly sorry to hear you had a frustrating experience with us. We appreciate you sharing this feedback with us, so we can do better. If you need assistance with anything, please send us a message in the 'messages' tab at forhers.com, or send us an email at [email protected]. The Hims & Hers Team
Kaitlyn
Jun 2, 2026
This company is so sketchy
This company is so sketchy. I was told it would cost me $39 to see if I qualified. I paid the price. When I was evaluated and told I qualified for medicine, the system told me it would cost $0 to ship my medicine. They then charged me $149 for a monthly subscription fee that was never disclosed to me, nor did I provide approval for this fee. I canceled my membership and asked for a refund since they charged me before I even received my prescription and requested to return the meds. They declined and refuse to provide a refund for anything even though they did not disclose the fees. Highly sketchy, do not use!!!
Response from hersJun 19, 2026
Hey, We are truly sorry to hear you had a frustrating experience with us. We appreciate you sharing this feedback with us, so we can do better. If you need assistance with anything, please send us a message in the 'messages' tab at forhers.com, or send us an email at [email protected]. The Hims & Hers Team

hersReviews of forhers.com

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Been using for 6 weeks and have only…

Have not been losing any weight in 5 weeks

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$150 membership per month is a rip-off…

This company is so sketchy