hersReviews of forhers.com

3.310,416 reviews
Pharmacy & Medicine
Letterman Drive 1, San Francisco, California

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hers

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About hers

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.

hers (forhers.com) has 10,416 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: forhers.com
Website: forhers.com
Category: Pharmacy & Medicine
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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hers reviews

Showing 950 reviews with 2 stars · Clear filters

Jennifer B.
Jun 6, 2025
Not very good
Been on this since April 1st. It’s been a struggle to lose 10 lbs and I’m struggling to keep the 10 lbs off that I’ve lost. I’m still hungry pretty much all the time. Cravings have not gone away. I have started on a different kit though, so hopefully that’ll help me with cravings.
Response from hersJun 6, 2025
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Lynn M.
Jun 5, 2025
I am just not losing any weight and am…
I am just not losing any weight and am constantly constipated. I have tried increasing fiber, water and activity. It's discouraging.
Response from hersJun 5, 2025
Hi, We're so sorry to hear your experience with us was less than ideal but appreciate you reaching out and providing us with your honest feedback. We’d like the chance to make things right and will be reaching out to you shortly to resolve this matter.
Ellie
Jun 3, 2025
i would rather use the pill form i do…
i would rather use the pill form i do not wash my hair every day and the serum makes have to wash more.
Response from hersJun 3, 2025
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Beth D.
Jun 3, 2025
Impossible to talk to anyone
Impossible to talk to anyone
Response from hersJun 3, 2025
Hi, I’m so sorry for any inconvenience you experienced, and I appreciate you reaching out to provide us with your honest feedback. I’ve requested further information to locate your account, so I can help you as quickly as possible. I look forward to hearing back from you soon.
Nora
Jun 2, 2025
Switched to Hers after they bought out…
Switched to Hers after they bought out Apostrophe skincare hoping I would receive the same or a similar experience. I was "prescribed" an acne cream for my rosacea which was billed and shipped to me before I was able to approve it. I have attempted to log in to the site multiple times to contact the care staff and cancel my subscription but the website always crashes and will not allow me to log in. Very disappointed.
Response from hersJun 3, 2025
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Anita
Jun 2, 2025
I can read, i promise!!
While I was going through the options on hers.com I was told the treatment for hair loss was $174 however on the pre-order screen it said $0 due today. I looked through the fine print and it said the order will be charged once a refill is filled so I was under the impression $0 due today. It charged me the whole price immediately and it took me at least an hour to cancel it because it wasn't where the cancel option should have been in manage subscriptions. There is no customer service option, just articles. The article for cancelling had me going in circles. Then they wouldn't refund me because they said I knew and it took me too long to cancel. I'm missing half my car payment and now a late fee. Even if the products work, I dont like to be fly trapped.
Response from hersJun 8, 2025
Hi Anita, Thank you for providing your honest feedback, and we’re so sorry for the experience you had. We'll do everything we can to resolve your issue right away, and we will be reaching out to you shortly. The Hims & Hers Team
Em
May 29, 2025
Was unaware that the entire 6-months…
Was unaware that the entire 6-months would be charged at one time. Was under the impression that it would be a monthly charge. My bank locked my account this morning because of the charge, thankfully. I messaged customer support and haven't heard back yet. Not sure who has $2,000 to just throw away like that, but I certainly don't.
Response from hersJun 6, 2025
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Corrie
May 29, 2025
Did not work for me
Did not work for me. I tried the pills. Very disappointed that they do not send reminders before refilling the subscriptions. They are not returnable. Cancelled subscription but got one final order that I don’t want 😞
Response from hersJun 6, 2025
Hi, We're so sorry to hear your experience with us was less than ideal but appreciate you reaching out and providing us with your honest feedback. We’d like the chance to make things right and will be reaching out to you shortly to resolve this matter. The Hims & Hers Team

hersReviews of forhers.com

About hers

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hers reviews

Not very good

I am just not losing any weight and am…

i would rather use the pill form i do…

Impossible to talk to anyone

Switched to Hers after they bought out…

I can read, i promise!!

Was unaware that the entire 6-months…

Did not work for me

About hers

About these reviews

More in Pharmacy & Medicine, California

Two Moms Buy Test Strips

Myedpill.Us

Imbue Botanicals

Hempoilsuperstore

hers reviews

Not very good

I am just not losing any weight and am…

i would rather use the pill form i do…

Impossible to talk to anyone

Switched to Hers after they bought out…

I can read, i promise!!

Was unaware that the entire 6-months…

Did not work for me