hersReviews of forhers.com

Avoid Hims & Hers at all costs. My experience with this company was an absolute nightmare from start to finish. They charged my credit card for a medication refill, then failed to send the medication. After waiting with no shipment or updates, I had to contact customer service multiple times just to get them to begin processing the refill, more than a week after they had already taken my money. By that point, I was overdue for my medication. Their solution was to offer to send the prescription to a local pharmacy, but they conveniently failed to mention that they do not work with insurance. After another frustrating delay of nearly 24 hours just to get a response, I learned that the medication would cost approximately $1,700 out of pocket. That is nowhere close to the pricing I agreed to when I signed up for their service. Meanwhile, I continued to go without medication because of their incompetence and lack of communication. After days of delays, excuses, and misinformation, I finally asked to cancel my subscription. They agreed to cancel but refused to refund the money they had already charged me for the "membership". This company seems far more interested in charging customers than actually providing the service they advertise. Their customer support is slow, unhelpful, and completely indifferent to the consequences of delaying important medications. Taking a customer's money and then failing to deliver the product while refusing a refund is unacceptable. I have never been so disappointed by a healthcare-related service. Save yourself the frustration, avoid Hims & Hers, and take your business elsewhere.

Told them my product is too oily to wear every day they send refill anyway promised to look into it never heard back. Horrible service.want a refund they ghosted me.

I do not want to continue with your product. No complaints about the company. The medication just didn’t work for me. I have not lost a single pound & medication is very costly for my income level. Please please take me off the treatment plan

I would actually like to cancel. I did not realize I was $149 for membership and $149 for the med. I just can’t afford that.

I have been on this product and I wanted to up my dose but in order to do that I have to pay more. I’m retired and I can’t afford your increase from 149 to 200 plus. So this is my last month I’m going to have to go to some other company.

I was quoted a price of $39 a month. They took my credit card information and then said it's $149 a month. I immediately canceled within five minutes. I just received a note that they have shipped my first order, but canceled the ones after, because it had already it processed. Unbelievably shady practices. I will have to now dispute this with my credit card company. Classic bait and switch after they have your card information.

I experienced nausea and abdominal discomfort after taking the increased dosage. I discontinued after taking the new dosage for a week. Please discontinue my subscription.

Reached out on June 1st never heard back. You shipped my order after I cancelled it and you have been non responsive.