Stephanie N.
The app always has to be reloaded every…
The app always has to be reloaded every time I use it. And when I do it goes straight to the AI chat page. I don’t always need to talk to somebody especially AI.and the scale never Bluetooth properly.
Response from hersSep 28, 2026
Hi Stephanie, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. So that we can help you as quickly as possible, we have requested the email and phone number attached to your Hims & Hers account to locate your account. We look forward to hearing back from you soon. The Hims & Hers Team

