JACQUELYN S.
Review
Easy process
Response from hersMar 15, 2026
Hey, Thank you for taking the time to leave us a 4-star review! We're thrilled we were able to offer you excellent service. Your support is greatly appreciated! The Hims & Hers Team

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.
hers (forhers.com) has 10,416 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Pharmacy & Medicine · San Diego, California
Excellent
Pharmacy & Medicine · California, California
Excellent
Pharmacy & Medicine · Palm Springs, California
Excellent
Pharmacy & Medicine · Fountain Valley, California
Excellent
Showing 1,429 reviews with 4 stars · Clear filters
JACQUELYN S.
Easy process
Response from hersMar 15, 2026
Hey, Thank you for taking the time to leave us a 4-star review! We're thrilled we were able to offer you excellent service. Your support is greatly appreciated! The Hims & Hers Team
Laurie C.
Everything started out great. I lost 30lbs. However I haven't lost any weight in the last 2 months. I'm discouraged at this point.
Response from hersMar 15, 2026
Hi, Thank you for providing your honest feedback, and we’re so sorry for the experience you had. We'll do everything we can to resolve your issue right away, and we will be reaching out to you shortly. The Hims & Hers Team
Beth B.
I've only been on Hers for about a month so I can't say I'm noticing any improvement. I do wish the Minoxidil dosage was stronger, like 2.5.
Response from hersMar 15, 2026
Hey, Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help! The Hims & Hers Team
Ann G.
It works! The only reason I gave it 4 stars instead of 5 is that it often makes my hair flat and I have to wash it more often than I used to.
Response from hersMar 15, 2026
Hey, Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help! The Hims & Hers Team
Lpickett
Easy to take. I take at night to avoid stomach upset. Too early to tell how much it helps, but have high hopes.
Response from hersMar 15, 2026
Hey, Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help! The Hims & Hers Team
Ali
Not clear when new Rx is arriving. I was just charged $998 with no heads up or info
Response from hersMar 11, 2026
Hi Ali, Thank you for providing your honest feedback, and we’re so sorry for any inconvenience you experienced. We have requested further information so we can locate your account and help you as quickly as possible. We look forward to hearing back from you soon.
Sean
Still losing weight going well. Was a little constipated this last week.
Response from hersMar 10, 2026
Hey, Thank you for taking the time to leave us a 4-star review! We're thrilled we were able to offer you excellent service. Your support is greatly appreciated! The Hims & Hers Team
Paula J.
I'm still fairly new in the process. Im on 30ml shots now. I've been at a stand still with losing weight. I'll go down a pound then up half a pound then up...ect.
Response from hersMar 9, 2026
Hey Paula, We appreciate you sharing your experience and providing us with feedback. Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us. Additionally, the medical team would love to help you if you’d like to discuss your treatment further, you can do so within the secure messaging portal! The Hims & Hers Team